How to hard reset WITHOUT using the stylus, reset button, or the "clear storage" app.
 

WARNING:

Paraphrased from the user guide:

PREPARE:

1 - With the phone ON and running, hold down the power button.
2 - You should get a message box asking if you really want to turn off the phone. Click "Yes".
3 - At this point, your phone is completely powered down.
3a - If you are unable to get to this point, just yank the battery and reinstall it WITHOUT turning the phone back on.


THE RESET:

4 - Hold down the "Volume Down" and "Center" buttons. Do NOT let go.
5 - Hold down the power button. WAIT.
6 - You should now see the hard reset dialog, "This operation will delete all of your personal data...".
7 - You can now let go of the three buttons.
8 - Press "Volume Up" if you wish to reset, or something else to abort.


Enjoy!

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

It's in the manual.

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

Surprisingly a lot of people still can't hard reset their device. There are many posts where people say they can't hard reset the device. I know I had trouble until I manually took out the battery and put it back it and then tried the button combos.

That said I also never read the manual, hahah. I've used 2 different WM devices before this and I figured most of that stuff I already knew.

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

I don't read mine either - until I want to do something specific like a hard reset. anyway - it's a free forum.

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

...and this is EXACTLY why I made this post.

I figured that I would make a post using very clear and concise instructions so that anyone who searches for "hard reset" would be able to get the job done quickly and easily, and without resorting to any creative hand contortions that are necessary to reset with the stylus (even though I have no problem with that one, either).

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

what page does it say that in the manual?

i MUST have skipped it when i was searching for it. thanks

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

Of COURSE I can't find my book when I need it, but I believe it's either page 86 or 88...something like that. :-k

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

RTFM
a techies favorite acronym!

I thought that the styli had to be out in order to do this procedure, this is how I hard reset my phone and have only done it with the styli out.

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

HAHA! Yes, it is. And the fav question of "Did you reboot yet?"

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

oh shoot, i'm Mr RTFM hahaha

But i don't recall having seen how to hard reset with hardware, only software. I will look when i get home. Thanks!