How to hard reset WITHOUT using the stylus, reset button, or the "clear storage" app.
 

WARNING:

Paraphrased from the user guide:

PREPARE:

1 - With the phone ON and running, hold down the power button.
2 - You should get a message box asking if you really want to turn off the phone. Click "Yes".
3 - At this point, your phone is completely powered down.
3a - If you are unable to get to this point, just yank the battery and reinstall it WITHOUT turning the phone back on.


THE RESET:

4 - Hold down the "Volume Down" and "Center" buttons. Do NOT let go.
5 - Hold down the power button. WAIT.
6 - You should now see the hard reset dialog, "This operation will delete all of your personal data...".
7 - You can now let go of the three buttons.
8 - Press "Volume Up" if you wish to reset, or something else to abort.


Enjoy!

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

It's in the manual.

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

Surprisingly a lot of people still can't hard reset their device. There are many posts where people say they can't hard reset the device. I know I had trouble until I manually took out the battery and put it back it and then tried the button combos.

That said I also never read the manual, hahah. I've used 2 different WM devices before this and I figured most of that stuff I already knew.

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

I don't read mine either - until I want to do something specific like a hard reset. anyway - it's a free forum.

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

...and this is EXACTLY why I made this post.

I figured that I would make a post using very clear and concise instructions so that anyone who searches for "hard reset" would be able to get the job done quickly and easily, and without resorting to any creative hand contortions that are necessary to reset with the stylus (even though I have no problem with that one, either).

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

what page does it say that in the manual?

i MUST have skipped it when i was searching for it. thanks

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

Of COURSE I can't find my book when I need it, but I believe it's either page 86 or 88...something like that. :-k

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

RTFM
a techies favorite acronym!

I thought that the styli had to be out in order to do this procedure, this is how I hard reset my phone and have only done it with the styli out.

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

HAHA! Yes, it is. And the fav question of "Did you reboot yet?"

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

oh shoot, i'm Mr RTFM hahaha

But i don't recall having seen how to hard reset with hardware, only software. I will look when i get home. Thanks!

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

Better yet I tell the users that call the help desk to power off their computers for 20 seconds (not reboot but start shutdown and leave off for twenty seconds) then if the problem persists call me back....
Oddly, they usually don't call back!

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

Have to say, having done it both ways over the past few days, I bet most people do not hold the keys long enough for the reset message to pop up on the screen. I had to re-do it the first time I tried it using the hard keys method.

BTW - it is page 126 of the hardcopy manual - page 134 of the softcopy PDF.

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

On my TP to hard reset need to "Hold power button-volume down-center d button-and put the stylus in reset hole" talk about needing some hand coordination. Don't know if this was a joke from HTC or Sprint. But "haha" on them because it can be done.

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

you dont need the stylis

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

i didn't have a chance to look last night but i will tonight for sure!

And i actually held the buttons down until windows restarted hahahaha!

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

Stylus isn't needed for hard reset. Only time to use the stylus is for a soft reset, or to enter Boot Loader mode (with phone off, Volume Down+Stylus in soft reset hole+then Power button).

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

We have a winner! Well, this worked on my 2nd tp. I will try it on my 1st TP when i have to hard reset it sometime...

thanks!

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

Soft resetting with the stylus is the MAIN reason that people will post about how their "reg edits aren't sticking", or why you'll see how-to writeups where they recommend waiting 1-2 minutes before resetting. Using the reset button to reset doesn't guarantee that everything in the write buffers is flushed.

If you use a soft reset application, it's a non-issue.

I can enter the bootloader without using the stylus. ;)

Follow the same instructions as above, but without holding the center button.

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

It kind of baffles me that there is still confusion on this. But you are probably right, people are not holding the buttons down long enough for the hard reset to happen.

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

and here i thought he was gonna say "THROW IT ON THE GROUND AND STOMP LIKE A FIVE YEAR-OLD."

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

page 126 :D in the Sprint User Guide

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

Just a suggestion.... :)

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

puff, you know i don't read, if i can't figure it out on my own then it's too hard! =D>

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

Updated first post. :)

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

good lookin out x99percent ;-)
hehe, you asked a question... i merely provided the answer :D

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

haha no really, i don't really read lol i kinda surprise myself when i realize how much i know :P

That's how i determine if a computer program was well written; if i can figure it out + if not - lol

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

:violent2:This shows how much the "Sprint Techs" read the manual too. Because they told me to:
1) Hold down power button and volume down button.
2) Hold down center button and insert stylus into reset hole.
I guess the Sprint guys should read the manual also.

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

I'm 5 states away from my manual....THANK YOU FOR POSTING THIS

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

its like having deja vu and amnesia all at the same time...
you know i keep thinking i forgot this before... :D

That procedure (as complicated /difficult as it may be) should also invoke a hard reset.
From what I've seen, it appears the 'trigger' is when those 3 keys (power + vol down+ circle)are held during the boot up
Either method should invoke the hard reset as long as the 3 keys are held down during boot up :)

hehe, if u really want you can access it online here :evil4:

Re: How to hard reset WITHOUT using the stylus, reset button, or the "clear storage"
 

thanks to the OP for this, i don't need it now but who knows