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Old 01-10-2009, 07:46 PM
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Touch Pro wont soft reset
Just like the title says. I found the phone Sprint Touch Pro was running slow so I decided to do a soft reset, no go. I press the button and it did nothing. I have the cleanup large icon installed, otherwise factory ROM. About a day after it would not soft reset it started to reboot itself at different times. One time I would start to write a reply email and it reboots. Then I turn on bluetooth and it reboots. When I hold the power button down it will turn off, and when i press the power button it turns on normally. However i do get the error that voice command cannot start due to low memory. My memory has 106MB free for storage, 118MB for program, and about a gig for storage card.

Please help, really would hate to hard reset/return to sprint as i had everything installed and running the way i liked it.
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Old 01-10-2009, 07:53 PM
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Re: Touch Pro wont soft reset
Hate it or not you want your phone working right? Backup and hard reset!!!
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Old 01-10-2009, 08:02 PM
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Re: Touch Pro wont soft reset
try to reset it using sktools if you have it installed.
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Old 01-10-2009, 08:13 PM
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Re: Touch Pro wont soft reset
how about remove the battery.
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Old 01-10-2009, 08:32 PM
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Re: Touch Pro wont soft reset
i hate to say it,but it sounds like yours is defective.i would return it and get a better working one.
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Old 01-10-2009, 08:48 PM
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Re: Touch Pro wont soft reset
Whatever Large clean up icon prog you have, uninstall and try again. If that fails then hard reset as other suggested.
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Old 01-10-2009, 08:58 PM
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Re: Touch Pro wont soft reset
"Reset Button", it is a software way to reset, that is what I use to avoid damage to the reset button or if it does not want to reset via the button even better yet I dont have to pull out the stylus.

http://trianglepowers.com/PPC/ViewApp.aspx?ID=14
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Old 01-11-2009, 11:42 AM
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Re: Touch Pro wont soft reset
I installed sktools and was able to soft reset via the software, however I still cannot reset via the button. And maybe about 10 mins after its on , i get the voice command has quit due to lack of memory error... How do you uninstall the large icon "cleanup" program.
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Old 01-11-2009, 11:45 AM
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Re: Touch Pro wont soft reset
Go to start > settings > System > remove programs
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Old 01-11-2009, 11:58 AM
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Re: Touch Pro wont soft reset
Sounds like you have to hard reset my friend....
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