How To: Set Up Visual Voicemail on your Sprint TP for Free(Working soon!) - Page 18

**p-slim** · #**171** (**permalink**) 01-20-2009, 08:03 PM

Quote:

Originally Posted by lmv7777

as a warning to all. the OP statement about call forwarding is wrong, you will be charged. you can look it up on thier website. actually in the same place he found his quote, this is quoted "
Call forwarding charges apply, except in the case of Sprint Nextel voicemail or SMS numbers. "

this means if you aren't supposed to do it, you shouldn't and this is what happens.

Quote:

Originally Posted by lmv7777

if you didn't get charged you are lucky. but this is not free.

The reason people like me aren't getting charged is because its not actually forwarding. People who set this up when the op did (which was before he even posted this on ppcgeeks) sprint would actually change our voicemail numbers for us. Now when you try to call in and have them do that they won't change the # at all and only set it up as forwarding. I tried to have my girls phone set up like mine and I ran into the same problems as everyone else, they won't change voicemail numbers anymore.

04orgzx6r · #**172** (**permalink**) 01-20-2009, 08:20 PM

Quote:

Originally Posted by p-slim

The reason people like me aren't getting charged is because its not actually forwarding. People who set this up when the op did (which was before he even posted this on ppcgeeks) sprint would actually change our voicemail numbers for us. Now when you try to call in and have them do that they won't change the # at all and only set it up as forwarding. I tried to have my girls phone set up like mine and I ran into the same problems as everyone else, they won't change voicemail numbers anymore.

Exactly, as others have said it seems sprint has sent a memo out to there reps saying that they are not supposed to do this anymore, it did work but now that so many have tried it it seems that it doesn't anymore, maybe this thread should be closed....

**Hafrust** · #**173** (**permalink**) 01-20-2009, 09:51 PM

Nah...might as well keep it open. There's a lot of good information throughout this thread, and if it closes someone else will inevitably open up another one. Personally, I think this one should remain open and all other threads regarding the matter be pointed here. Who knows, if people lay off of these requests and wait a month or two, they might start seeing success in getting it done. Most call centers go through employees like toilet paper, so just because people are in the know about the policy now doesn't mean they will be in a couple months.

04orgzx6r · #**174** (**permalink**) 01-20-2009, 11:49 PM

Quote:

Originally Posted by Tripdub1

Nah...might as well keep it open. There's a lot of good information throughout this thread, and if it closes someone else will inevitably open up another one. Personally, I think this one should remain open and all other threads regarding the matter be pointed here. Who knows, if people lay off of these requests and wait a month or two, they might start seeing success in getting it done. Most call centers go through employees like toilet paper, so just because people are in the know about the policy now doesn't mean they will be in a couple months.

Yeah, plus PhoneFusion might have an update by then, LOL....
They just released one for the android so I e-mailed them to see if they had one planned for windows mobile devices soon, they said....
"We do not have an update for Windows Mobile available.

There is no firm date for a future release.
"
O well....

ryan00davis · #**175** (**permalink**) 01-21-2009, 02:54 AM

I just called and Cliff (the sprint employee) told me that he is changing the voicemail number and that it is set to conditional forwarding. this sounds exactly like what everybody said should happen if it is setup correctly. however, he did say that he was told that he must tell me (and document that he told me) that it will cost me $.20/minute. I wasnt sure if he was told incorrectly or not, so i decided to let him make the change and i will turn it off if i see charges.

He actually said he had multiple calls about this tonight alone, even knew the number i wanted to change the voicemail to before i told him. So i am sure that sprint is aware that this is going on.

He called and left me a voicemail, so if anybody can tell me how to check up to the minute billing (if this is possible, i see on the website how to check minutes, but i do not see anywhere about call forwarding billing), i can verify if i was charged for this voicemail

**Hafrust** · #**176** (**permalink**) 01-21-2009, 10:35 AM

Quote:

Originally Posted by ryan00davis

I just called and Cliff (the sprint employee) told me that he is changing the voicemail number and that it is set to conditional forwarding. this sounds exactly like what everybody said should happen if it is setup correctly. however, he did say that he was told that he must tell me (and document that he told me) that it will cost me $.20/minute. I wasnt sure if he was told incorrectly or not, so i decided to let him make the change and i will turn it off if i see charges.

He actually said he had multiple calls about this tonight alone, even knew the number i wanted to change the voicemail to before i told him. So i am sure that sprint is aware that this is going on.

He called and left me a voicemail, so if anybody can tell me how to check up to the minute billing (if this is possible, i see on the website how to check minutes, but i do not see anywhere about call forwarding billing), i can verify if i was charged for this voicemail

No, you didn't read everything in this thread. To avoid being charged, you do NOT want conditional call forwarding set up. That will result in the $.20/min charge.

ryan00davis · #**177** (**permalink**) 01-21-2009, 02:50 PM

Hmmm, I had read pages 1-7, and then 17 and 18 (it got to be rather redundant so i skipped a lot of the middle). maybe I should go back and read the rest, but from what i read, i believe i did what people were saying needed to be done in the early posts. I have conditional forwarding. he confirmed that i was changing my voicemail number.

Does anybody know how to check if I actually am being charged for this? is there a place where i could look up this kind of fee in real time on my account?

Also, is there a way to limit voicemail time? I am worried that i might get the situation where someone calls me and is leaving a message when i call them back and they switch over and it leaves a voicemail the whole time im on the phone which could end up in an hour+ voicemail if im on the phone that long. I think that's the only way i could get really screwed with a huge bill.

phillips82 · #**178** (**permalink**) 01-23-2009, 12:47 PM

Took a few attempts with sprint and being told no a couple times but, I finally got them to set this up as described in the first post. It works pretty good too. Yet to see if sprint will charge me anyway. we shall see.

**shaggylive** · #**179** (**permalink**) 01-23-2009, 05:21 PM

well, I've been using GotVoice for this since it calls into the vm, no fwding required. they did however just merge with YouMail, so now it's $3/mo if you can't fwd. not great, but atleast I don't have to have another app running and it's better than .20/min.

**shaun0207** · #**180** (**permalink**) 01-23-2009, 05:32 PM

I woudnt want another app to give me Visual Voicemail. That is P.I.T.A. Wht I cant understand is that Sprint spent a ton of money advertising the and helping to develop the the TP and Diamond. If they rewrote the softare (so to speak) to give the Instinct Visual Voicemail, why the hell didnt they do it for WM phones, which out sell the Instinct?