How To: Set Up Visual Voicemail on your Sprint TP for Free(Working soon!)

[evobe]

just putting in my 2 cents. I am a sprint tier 2 tech btw and when I heard about youmail I actually went into the system and changed my own vm number. It did not work. I was still charged. I'm willing to try again with fusion, but I don't doubt it will be the same deal. Lots of time people slide by in the system with features they're not supposed to have. So if one or two people in 100 make it work, again I would not be suprised.

[Sim-X]

I just tried signing up, figured I would give it a whirl. If I get charged I'll figure it out then.

I get this error, I e-mailed support I will let you know what they say.
Sorry - We've encountered an error!


We're sorry, but we are unable to process your request for signup at this time.

Please contact Customer Support at support@phonefusion.com for more details.

Reference ID: 1484542

[jonburge]

Originally Posted by ipclark11

just a quick heads up for everyone... I really enjoy this service, have used since dec 8 successfully following the instructions with enabling conditional call forwarding etc...Well long story short i have a 63 dollar charge (that i'm disputing) for call forwarding. I asked to be escalated to retentions because i was assured by tech teir 2 that I would NOT be charged extra for the service. Retentions credited me the 63 dollars back (only because she said i was given bad "information" but said (paraphrasing) Sprint is no longer respondsible for call forwarding fees and that call forwarding OF ANY KIND incurs a 20 cents per minute and 20 cent minimum charge per call...and then asked if i agreed and understood. I argued (for about an hour) quoting the call forwarding rules posted on their site. I argued some more. I lost. They reverted to sprint vm. This sucks. Check your bill.


btw have sprint simply everything 99 with tep on two lines (their most expensive plans I'm aware of) they didn't care .

I agree with this 100%. I always enjoyed the various enhanced voicemail services. When I first changed to Sprint from GSM I followed all directions and spent about two hours with various Sprint reps until I was all forwarded on voicemail and assured it would not cost extra. One month later I had an extra $100.00 bill for the forwarding and when I disputed it there were no notes saying I would not be charged, but I eventually got a partial discount. I then tried calling again and redoing the whole thing, this time recording the call, and was told there would be charged for call forwarding if this was enabled. I immediately cancelled my account and went back to gsm/free forwarding. To me this is Sprint biggest downfall as their network, pricing, and phones are all pretty good. I wish they would allow free call forwarding like everyone else.

[rihavens]

I have had this a few months and I have not seen aditional charges.

My question is how do I get Phone Fusion to stay open all the time?

[p-slim]

Originally Posted by rihavens

I have had this a few months and I have not seen aditional charges.

My question is how do I get Phone Fusion to stay open all the time?

You shouldn't want the program to stay open all the time, you should only want it to open up when you receive a voicemail or when you press the program button. Other then that you wouldn't close the program if you wanted it open. If you install it to the device memory, it will automatically open if receive a voicemail.

[typester]

wait...you are actually using the service and you have searched your bill, and you are not getting charged?? are you sure...not trying to call you out or anything, i'm just desperate to get this working! the service is amazing and i'm addicted. i have to save money right now so cant really switch but this would be a life saver!! did you do *72 and *74 or call in and have conditional forwarding set up? or did you have your default VM number changed to the Fusion number? please elaborate! also any questions on Phone Fusion should probably be posted on their blog too, as they respond very quickly to questions over there! http://support.phonefusion.com/index...kets&_a=submit this is the link to submit a ticket.

thanks for your help!!

Originally Posted by rihavens

I have had this a few months and I have not seen aditional charges.

My question is how do I get Phone Fusion to stay open all the time?

[scheel78]

This prgram works fine with alltel, no additional charges. just dial *71813-200-0200 to activate.

[p-slim]

yeah its too bad sprint is the only provider who charges for this. i guess we cant have our cakes and eat them too.

[Rusty Duck]

Originally Posted by p-slim

yeah its too bad sprint is the only provider who charges for this. i guess we cant have our cakes and eat them too.

I started using PhoneFusion about 2 months ago and just went back to CallWave (I missed the speech to text and the integration with dashwire) and I used callwave for about a year prior. I have yet to be charged a forwarding fee.

I guess I am one of the lucky ones.

[i700plus]

Well I received my bill and guess what... I was charged over $32.00 for call forwarding charges. I called Sprint and the tech was a real.. PITA, she stated that she could not find any notes in my plan that I shouldn't be charged for this feature. She agreed to remove the fees once and would transfer me over to tech support who could look into this issue more. The tech I spoke with said their was no way to switch the number because if the routing number does not match my phone number I would be charged for call forwarding regardless. She spoke with another tech who confirmed this issue as well. They ended up switching my VM back to the stock system. Looks like all you's who are not getting charged are lucky!