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-   -   How To: Set Up Visual Voicemail on your Sprint TP for Free(Working soon!) (http://forum.ppcgeeks.com/showthread.php?t=52111)

Hafrust 01-18-2009 12:52 AM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
As previously stated throughout this thread, no matter if it is conditional or unconditional, Sprint charges $.20/minute. No way around it. You were misinformed.

phillips82 01-19-2009 11:00 PM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
Just got off the phone for the 3rd time with sprint. Per the supervisor can't change voicemail number only forward and @.20 per minute.

bimzrus 01-20-2009 03:36 PM
Re: How to Set Up Visual Voicemail on your Sprint TP
 
Quote:
Originally Posted by 04orgzx6r (Post 622896)
Maybe I wasn't clear but I completely understand what is happening, let me restate........call forwarding, don't even mention it to the rep....
It is the same thing as your sprint voicemail, they just have to change the number. Your voicemail does this very same thing, do you get charged for it?


I believe clearly stated that you have to have them change the default voice mail number to 813-200-0200, the rep I talked to did not have a problem doing this, neither did the second rep when I called back to confirm the settings were correct....
I stated it the way I did because I wanted to translate the terms as easily as possibly to you guys and the sprint reps...

What happens on Sprints side is that they have to delete your default sprint voicemail service and they have to set up a new one.(don't worry because they can just redo it if you don't like it, I asked). Then they have to set up a new one going to the # 813-200-0200, when they do that, they have some options called No answer, Busy, and Unavailable, these have to all be set to Conditional because if they aren't then as you said, they will be automatically forwarded to that number, and for that you will get charged.
Don't ask me how, because I understand it is technically doing the same thing after it goes through Busy, unavailable ect....but something in there system recognizes that that is for voicemail and you DO NOT GET CHARGED...

SO yes this IS FREE AS LONG AS YOU Have it set up correctly!!!
However, try this at your own risk, it is free for me and many others who have set it up correctly, and even if they somehow mess it up, the most it is not like the charges are going to be outrageous, just make sure you call tem, have it credited back and then fix it.
Well I guess it's true when they say some guys have all the luck.

I just got off the phone with sprint every time I call I get the same response my voice mail # cannot be deleted I would have to change my number.
The Tech who goes by the name Chris said that the vmail# is the same as the phone # and there is nothing he can do. they can foward my vmail but thats about it.

Maybe the reason why you dont see any charges is because of your plan?

Hafrust 01-20-2009 04:08 PM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
Nah...the people who got this working without being charged had 2 things going for them to make it happen. A rep who knew exactly what they were talking about, and also either didn't know/care about the policy of not changing the default vm number. Not much point in furthering this discussion. I think until Sprint changes the policy, it's going to be a repeat of information already posted.

jonbrookings 01-20-2009 05:25 PM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
I have followed the instructions laid out in this thread and have hit a snag. When you call my phone you get a message stating the 813 # and then it says that this is an invalid voicemail account. Can someone tell me what I did wrong?

bjeremi 01-20-2009 06:09 PM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
I got charged

jonbrookings 01-20-2009 06:14 PM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
how much on average are people getting charged in total

Hafrust 01-20-2009 06:16 PM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
That depends on how many calls were forwarded to voicemail. No way to get a real average b/c everyone has different usage. $.20/minute.

lmv7777 01-20-2009 07:42 PM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
as a warning to all. the OP statement about call forwarding is wrong, you will be charged. you can look it up on thier website. actually in the same place he found his quote, this is quoted "
Call forwarding charges apply, except in the case of Sprint Nextel voicemail or SMS numbers. "

this means if you aren't supposed to do it, you shouldn't and this is what happens.

lmv7777 01-20-2009 07:43 PM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
if you didn't get charged you are lucky. but this is not free.

p-slim 01-20-2009 08:03 PM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
Quote:
Originally Posted by lmv7777 (Post 654608)
as a warning to all. the OP statement about call forwarding is wrong, you will be charged. you can look it up on thier website. actually in the same place he found his quote, this is quoted "
Call forwarding charges apply, except in the case of Sprint Nextel voicemail or SMS numbers. "

this means if you aren't supposed to do it, you shouldn't and this is what happens.
Quote:
Originally Posted by lmv7777 (Post 654611)
if you didn't get charged you are lucky. but this is not free.

The reason people like me aren't getting charged is because its not actually forwarding. People who set this up when the op did (which was before he even posted this on ppcgeeks) sprint would actually change our voicemail numbers for us. Now when you try to call in and have them do that they won't change the # at all and only set it up as forwarding. I tried to have my girls phone set up like mine and I ran into the same problems as everyone else, they won't change voicemail numbers anymore.

04orgzx6r 01-20-2009 08:20 PM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
Quote:
Originally Posted by p-slim (Post 654651)
The reason people like me aren't getting charged is because its not actually forwarding. People who set this up when the op did (which was before he even posted this on ppcgeeks) sprint would actually change our voicemail numbers for us. Now when you try to call in and have them do that they won't change the # at all and only set it up as forwarding. I tried to have my girls phone set up like mine and I ran into the same problems as everyone else, they won't change voicemail numbers anymore.
Exactly, as others have said it seems sprint has sent a memo out to there reps saying that they are not supposed to do this anymore, it did work but now that so many have tried it it seems that it doesn't anymore, maybe this thread should be closed....

Hafrust 01-20-2009 09:51 PM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
Nah...might as well keep it open. There's a lot of good information throughout this thread, and if it closes someone else will inevitably open up another one. Personally, I think this one should remain open and all other threads regarding the matter be pointed here. Who knows, if people lay off of these requests and wait a month or two, they might start seeing success in getting it done. Most call centers go through employees like toilet paper, so just because people are in the know about the policy now doesn't mean they will be in a couple months.

04orgzx6r 01-20-2009 11:49 PM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
Quote:
Originally Posted by Tripdub1 (Post 654883)
Nah...might as well keep it open. There's a lot of good information throughout this thread, and if it closes someone else will inevitably open up another one. Personally, I think this one should remain open and all other threads regarding the matter be pointed here. Who knows, if people lay off of these requests and wait a month or two, they might start seeing success in getting it done. Most call centers go through employees like toilet paper, so just because people are in the know about the policy now doesn't mean they will be in a couple months.
Yeah, plus PhoneFusion might have an update by then, LOL....
They just released one for the android so I e-mailed them to see if they had one planned for windows mobile devices soon, they said....
"We do not have an update for Windows Mobile available.

There is no firm date for a future release.
"
O well....

ryan00davis 01-21-2009 02:54 AM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
I just called and Cliff (the sprint employee) told me that he is changing the voicemail number and that it is set to conditional forwarding. this sounds exactly like what everybody said should happen if it is setup correctly. however, he did say that he was told that he must tell me (and document that he told me) that it will cost me $.20/minute. I wasnt sure if he was told incorrectly or not, so i decided to let him make the change and i will turn it off if i see charges.

He actually said he had multiple calls about this tonight alone, even knew the number i wanted to change the voicemail to before i told him. So i am sure that sprint is aware that this is going on.

He called and left me a voicemail, so if anybody can tell me how to check up to the minute billing (if this is possible, i see on the website how to check minutes, but i do not see anywhere about call forwarding billing), i can verify if i was charged for this voicemail

Hafrust 01-21-2009 10:35 AM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
Quote:
Originally Posted by ryan00davis (Post 655501)
I just called and Cliff (the sprint employee) told me that he is changing the voicemail number and that it is set to conditional forwarding. this sounds exactly like what everybody said should happen if it is setup correctly. however, he did say that he was told that he must tell me (and document that he told me) that it will cost me $.20/minute. I wasnt sure if he was told incorrectly or not, so i decided to let him make the change and i will turn it off if i see charges.

He actually said he had multiple calls about this tonight alone, even knew the number i wanted to change the voicemail to before i told him. So i am sure that sprint is aware that this is going on.

He called and left me a voicemail, so if anybody can tell me how to check up to the minute billing (if this is possible, i see on the website how to check minutes, but i do not see anywhere about call forwarding billing), i can verify if i was charged for this voicemail
No, you didn't read everything in this thread. To avoid being charged, you do NOT want conditional call forwarding set up. That will result in the $.20/min charge.

ryan00davis 01-21-2009 02:50 PM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
Hmmm, I had read pages 1-7, and then 17 and 18 (it got to be rather redundant so i skipped a lot of the middle). maybe I should go back and read the rest, but from what i read, i believe i did what people were saying needed to be done in the early posts. I have conditional forwarding. he confirmed that i was changing my voicemail number.

Does anybody know how to check if I actually am being charged for this? is there a place where i could look up this kind of fee in real time on my account?

Also, is there a way to limit voicemail time? I am worried that i might get the situation where someone calls me and is leaving a message when i call them back and they switch over and it leaves a voicemail the whole time im on the phone which could end up in an hour+ voicemail if im on the phone that long. I think that's the only way i could get really screwed with a huge bill.

phillips82 01-23-2009 12:47 PM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
Took a few attempts with sprint and being told no a couple times but, I finally got them to set this up as described in the first post. It works pretty good too. Yet to see if sprint will charge me anyway. we shall see.

shaggylive 01-23-2009 05:21 PM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
well, I've been using GotVoice for this since it calls into the vm, no fwding required. they did however just merge with YouMail, so now it's $3/mo if you can't fwd. not great, but atleast I don't have to have another app running and it's better than .20/min.

shaun0207 01-23-2009 05:32 PM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
I woudnt want another app to give me Visual Voicemail. That is P.I.T.A. Wht I cant understand is that Sprint spent a ton of money advertising the and helping to develop the the TP and Diamond. If they rewrote the softare (so to speak) to give the Instinct Visual Voicemail, why the hell didnt they do it for WM phones, which out sell the Instinct?

p-slim 01-23-2009 06:42 PM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
Quote:
Originally Posted by shaggylive (Post 662151)
well, I've been using GotVoice for this since it calls into the vm, no fwding required. they did however just merge with YouMail, so now it's $3/mo if you can't fwd. not great, but atleast I don't have to have another app running and it's better than .20/min.
with phone fusion it doesn't run in the backround. when you go to running programs phonefusion will not be there. When you get a voicemail phonefusion automatically opens up.

Quote:
Originally Posted by shaggylive (Post 662151)
well, I've been using GotVoice for this since it calls into the vm, no fwding required. they did however just merge with YouMail, so now it's $3/mo if you can't fwd. not great, but atleast I don't have to have another app running and it's better than .20/min.

Is this a visual voicemail program, it sounds like they send a text with the words, or the mp3 file with the voicemail goes to your email, but it doesn't seem like actual visual voicemail, can we get some screen shots?

shaggylive 01-23-2009 07:45 PM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
no screen shots, with the switch to YouMail, I have to pay 3/mo and I haven't set it up yet. when it was gotvoice (free version) it would only check like 3 times a day, and you had to listen via web page. it would just send a txt &or email notification.
but yes, with youmail it should send the mp3 in email, and you can have it translated to text for a few more bucks.
I don't have any idea what "visual voicemail" is like, I'm allergic to apples

elephant007 01-23-2009 10:26 PM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
Finally got the Visual Voice Mail thing going, the tech that I spoke to said that it wasn't free because PhoneFusion charges Sprint $0.20 a call and they pass that on to the customer, I'll see what happens after my first billing cycle!!! Thanks for the great hint on getting visual mail, much better feature than calling everytime to check your voice mail just so you can hear someone say "Call me back" DUH!

rpmccormick 01-23-2009 11:07 PM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
Quote:
Originally Posted by rpmccormick (Post 636282)
#1 Call:
Said I want to change "Default Voicemail". The tech said "are you using a 3rd party voicemail service?" I said "yes." He said no problem, put me on hold for 4 min, then asked for the new number, then over the next 10 min he repeatedly "tested" it by calling me and he couldn't get it to work (still answered by SprintVM). He wanted me to reset my phone, but I was on it, so he said "oh, thats why it isn't updating. If it doesn't work after you hang up, call back when you are on a land line." (He obviously didn't know what he was doing -lol)

#2 Call:
Said I want to change "Default Voicemail". He said "no problem" and immediatly asked for the new number. Put me on hold for 1 min, then said his supervisor said they can't do that because it circumvents their $0.20/min forwarding charge. I said the other guy tried to do it and asked what it was currently set to. It was 11+my-phone-number still, so the first tech didn't change a thing. (???)

#3 Call:
Said I want to change "Default Voicemail in your ESM system". They guy said no problem and immediatly asked for the new number. Put me on hold for 1 min, then said "I can't change the default voicemail, I can only change conditional or unconditional" (did not mention the word "forwarding" or any charge). I said "conditional I guess, but I was told to have you change the default". He said "sorry, I can only change conditional." I said "ok", and 30-seconds later he said "done, is there anything else I can help you with?" I said "nope, thanks" and hung up.

I hope I don't get charged. If I do, I can honestly say the tech said absolutly nothing about any charge or even the word "forwarding". We will see.

I think I will though, because it is not the default. The "default voicemail" is not called conditional or unconditional... it is a 3rd type... right?

Anyway, it's working and I love it. I set the Home-Tab left softkey to "Voicemail" and had it run the app instead of "Phone" which is the same as pressing the hardware talk key. I hope I don't get charged.

PS: I'd love it more if...
1) It showed contact name and picture, plus had an internal player with progress bar instead of launching Windows Media Player Mobile
...does any one know how to make it at least launch a different player?

or 2) It just forwarded to GMail and I could some how tell the phone to only auto-download attachments from FVM.

or 3) It just simply sent an MMS with the voice mail from the callers number. That would be awesome!
FYI: I got charged. I turned it off. They are telling me no matter what you get charged. Are there really people that have had this working for 2 months with no charges? :(

p-slim 01-23-2009 11:23 PM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
Quote:
Originally Posted by rpmccormick (Post 662964)
FYI: I got charged. I turned it off. They are telling me no matter what you get charged. Are there really people that have had this working for 2 months with no charges? :(
I don't get charged. the reason was discussed in post 172

Originally Posted by p-slim http://67.228.199.237/forum.ppcgeeks...s/viewpost.gif
The reason people like me aren't getting charged is because its not actually forwarding. People who set this up when the op did (which was before he even posted this on ppcgeeks) sprint would actually change our voicemail numbers for us. Now when you try to call in and have them do that they won't change the # at all and only set it up as forwarding. I tried to have my girls phone set up like mine and I ran into the same problems as everyone else, they won't change voicemail numbers anymore.

Exactly, as others have said it seems sprint has sent a memo out to there reps saying that they are not supposed to do this anymore, it did work but now that so many have tried it it seems that it doesn't anymore.

orwellian 01-24-2009 01:24 PM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
I cant seem to find how to do this on my VERIZON Touch Pro?
Please and thanks

typester 01-26-2009 07:05 PM
This Is No Longer Free
 
The idea of this working is pretty much DEAD! I've spent the last week, calling in and trying every conceivable idea to make the forwarding work without charges to no avail. my latest try was to actually change the Voicemail Default number...which was my own number at the time to the Phonefusion.com number(i spoke to at least 6 reps before i found one to do this!). great service and it worked great with Youmail.com, callwave.com, and phonefusion.com, but with the forwarding charges I was getting billed anywhere from $3-10 per day! YIKES. this is a serious flaw to sprint service for all of us technical users out there but I think sprint doesn't really care since the general population don't really care(or know) about services like these. Sorry to be so doom and gloom, I hate it too since I'm a new sprint dealer and I just switched from AT&T. I now save $59/mth so if I wanted I could probably just pay the forwarding fees to sprint and be about the same as AT&T but I switched to save money! I will be getting a dealer account soon also so then I will save even more money.
Please if anyone has the silver bullet to solve this PM me and let me know otherwise I think the thread should be either closed or re-titled to NOT WORKING ANYMORE! or IF YOUR NOT ALREADY IN THE PROGRAM DON'T TRY CAUSE SPRINT CAUGHT ON AND IS NOW CHARGING.

JL-F1 01-26-2009 09:18 PM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
typester:so people leave over 15min of voicemail a DAY for you? Just curious wondering what my charges would be..I'd be fine with $1-2 a day

Sometimes I don't get my real sprint voicemail for 2 days

allyal 01-27-2009 02:34 AM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
I called sprint at the number you advised and i selected option 2. the tec I spke to advised me there is no vm # to change.

typester 01-27-2009 12:20 PM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
Quote:
Originally Posted by JL-F1 (Post 669152)
typester:so people leave over 15min of voicemail a DAY for you? Just curious wondering what my charges would be..I'd be fine with $1-2 a day

Sometimes I don't get my real sprint voicemail for 2 days

Unfortunatley YES, by the end of the day' sometimes i have around 30-40 vm's. i use my phone for business, and i'm self employed so i use around 5000 minutes per month, usually during the day time and then a few 1000 more during nightime and weekends(i need to start using my VOIP line more often).
Sprint really just needs to get with the program and in-order to stay competetive they need to change this. there are no other carrier that charge this...even Helio by Virgin Mobile who uses sprint towers doesn't charge for forwarding.
If Sprint wants business users they need to make forwarding free or they are going to slowy loose them 1 by 1. also as people begin to use cellphones as there home phones they are going to start comparing features, and Forwarding for pretty much every Landline is also free! anyway's not trying to persuade anyone eitherway, believe me i want people to use sprint...but when pitching business' about the service forwarding always seems to come up with me.

evobe 01-27-2009 01:59 PM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
just putting in my 2 cents. I am a sprint tier 2 tech btw and when I heard about youmail I actually went into the system and changed my own vm number. It did not work. I was still charged. I'm willing to try again with fusion, but I don't doubt it will be the same deal. Lots of time people slide by in the system with features they're not supposed to have. So if one or two people in 100 make it work, again I would not be suprised.

Sim-X 01-27-2009 02:47 PM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
I just tried signing up, figured I would give it a whirl. If I get charged I'll figure it out then.

I get this error, I e-mailed support I will let you know what they say.
Sorry - We've encountered an error!


We're sorry, but we are unable to process your request for signup at this time.

Please contact Customer Support at support@phonefusion.com for more details.

Reference ID: 1484542

jonburge 01-27-2009 09:51 PM
Re: How to Set Up Visual Voicemail on your Sprint TP for Free
 
Quote:
Originally Posted by ipclark11 (Post 624625)
just a quick heads up for everyone... I really enjoy this service, have used since dec 8 successfully following the instructions with enabling conditional call forwarding etc...Well long story short i have a 63 dollar charge (that i'm disputing) for call forwarding. I asked to be escalated to retentions because i was assured by tech teir 2 that I would NOT be charged extra for the service. Retentions credited me the 63 dollars back (only because she said i was given bad "information" but said (paraphrasing) Sprint is no longer respondsible for call forwarding fees and that call forwarding OF ANY KIND incurs a 20 cents per minute and 20 cent minimum charge per call...and then asked if i agreed and understood. I argued (for about an hour) quoting the call forwarding rules posted on their site. I argued some more. I lost. They reverted to sprint vm. This sucks. Check your bill.


btw have sprint simply everything 99 with tep on two lines (their most expensive plans I'm aware of) they didn't care .
I agree with this 100%. I always enjoyed the various enhanced voicemail services. When I first changed to Sprint from GSM I followed all directions and spent about two hours with various Sprint reps until I was all forwarded on voicemail and assured it would not cost extra. One month later I had an extra $100.00 bill for the forwarding and when I disputed it there were no notes saying I would not be charged, but I eventually got a partial discount. I then tried calling again and redoing the whole thing, this time recording the call, and was told there would be charged for call forwarding if this was enabled. I immediately cancelled my account and went back to gsm/free forwarding. To me this is Sprint biggest downfall as their network, pricing, and phones are all pretty good. I wish they would allow free call forwarding like everyone else.

rihavens 01-28-2009 04:10 PM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
I have had this a few months and I have not seen aditional charges.

My question is how do I get Phone Fusion to stay open all the time?

p-slim 01-28-2009 04:27 PM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
Quote:
Originally Posted by rihavens (Post 673983)
I have had this a few months and I have not seen aditional charges.

My question is how do I get Phone Fusion to stay open all the time?
You shouldn't want the program to stay open all the time, you should only want it to open up when you receive a voicemail or when you press the program button. Other then that you wouldn't close the program if you wanted it open. If you install it to the device memory, it will automatically open if receive a voicemail.

typester 01-31-2009 04:58 AM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
wait...you are actually using the service and you have searched your bill, and you are not getting charged?? are you sure...not trying to call you out or anything, i'm just desperate to get this working! the service is amazing and i'm addicted. i have to save money right now so cant really switch but this would be a life saver!! did you do *72 and *74 or call in and have conditional forwarding set up? or did you have your default VM number changed to the Fusion number? please elaborate! also any questions on Phone Fusion should probably be posted on their blog too, as they respond very quickly to questions over there! http://support.phonefusion.com/index...kets&_a=submit this is the link to submit a ticket.

thanks for your help!!

Quote:
Originally Posted by rihavens (Post 673983)
I have had this a few months and I have not seen aditional charges.

My question is how do I get Phone Fusion to stay open all the time?

scheel78 02-04-2009 10:40 PM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
This prgram works fine with alltel, no additional charges. just dial *71813-200-0200 to activate.

p-slim 02-05-2009 01:04 AM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
yeah its too bad sprint is the only provider who charges for this. i guess we cant have our cakes and eat them too.

Rusty Duck 02-05-2009 01:16 AM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
Quote:
Originally Posted by p-slim (Post 690900)
yeah its too bad sprint is the only provider who charges for this. i guess we cant have our cakes and eat them too.
I started using PhoneFusion about 2 months ago and just went back to CallWave (I missed the speech to text and the integration with dashwire) and I used callwave for about a year prior. I have yet to be charged a forwarding fee.

I guess I am one of the lucky ones. :)

i700plus 02-05-2009 02:01 PM
Re: How To: Set Up Visual Voicemail on your Sprint TP for Free
 
1 Attachment(s)
Well I received my bill and guess what... I was charged over $32.00 for call forwarding charges. I called Sprint and the tech was a real.. PITA, she stated that she could not find any notes in my plan that I shouldn't be charged for this feature. She agreed to remove the fees once and would transfer me over to tech support who could look into this issue more. The tech I spoke with said their was no way to switch the number because if the routing number does not match my phone number I would be charged for call forwarding regardless. She spoke with another tech who confirmed this issue as well. They ended up switching my VM back to the stock system. Looks like all you's who are not getting charged are lucky!


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