How To: Set Up Visual Voicemail on your Sprint TP for Free(Working soon!)
 

Update: Check out sprints press release, looks like we will be able to do this again mid-November.
http://newsreleases.sprint.com/phoen...107&highlight=
thanks cchris81 for the link...






There has been a lot of discussion on this but most likely this is no longer working, because sprint is no longer allowing this to be done.
However I am leaving all of the info up because after this cools down it may be possible again


Wow, there has been a lot of questions on this, and I couldn't find a good how to thread that has it all wrapped up in one post, so here it is, if you would like to link it in the TP essentials, that would be fine with me.

First thing you have to do is sign up with Phonefusion, and yes it is completely free.
Here is the LINK

Once you go through the procces of setting up, very easy, it will e-mail you your login and password, you then need go back to Phonefusion and log-in...
It says it will send the download link to your phone automatically, but I had to request it to be sent to me.

To do that, after you log-in, click on the "Fusion Voicemail Plus Destination" under the "Voicemail Options Plus" menu. Then scroll down and click, "send link"
After you get the Link, install it to your main memory...

Next thing you need to do is call the Sprint tier 2 tech Department at
1-877-654-9111 then press #2.....this is the awesome part, it takes you straight to the people who know what they are talking about:mrgreen:

Then you tell them you need to change your voice mail # to 813-200-0200, yes everybody will use this number...

Next, tell them that they should have some options called No Answer, Busy, and Unavailable and they need to set them to CONDITIONAL, this is very important, if you have it set to unconditional you could get charged .20 a minute, so tell them Conditional, and then you are done!

Now enjoy your visual voicemail!!!:headbang:

BTW THIS is where I found out about it, feel free to research it on your own...

EDIT: For those of you worrying about getting a charge, this is straight from the Sprint call forwarding policy...

"
Calls that are forwarded by default to voicemail or mobile messaging are not charged the standard $.20 per minute rate. Calls received when you set unconditional Call Forwarding (*72), Call Forward Busy (*74), and Call Forward No Answer (*73) are charged at $.20 per minute.
"

As I promised here are the Screenshots:twisted:

http://img124.imageshack.us/img124/393/screen02czk0.jpg
http://img124.imageshack.us/img124/5...reen03cia3.png

And for those of you that need the VM cab, here you go:mrgreen:

Re: How to Set Up Visual Voicemail on your Sprint TP
 

Got any screenshots?

Re: How to Set Up Visual Voicemail on your Sprint TP
 

I'll get them up later tonight or tommorow because I will have to edit out the #'s on my PC and then upload them

Re: How to Set Up Visual Voicemail on your Sprint TP
 

Does sprint charge you for any of this, almost too good to be true? I didn't even know this option was available. On Verizon forwarding was completely free with my plan, but this is the first time I have seen this for sprint? I miss callwave quite a bit.

thanks for the post,

Re: How to Set Up Visual Voicemail on your Sprint TP
 

Yes, it's like a couple cents a minute (if I'm not mistaken).

Re: How to Set Up Visual Voicemail on your Sprint TP
 

What you are describing here isn't 100% accurate. Having Sprint set your call forwarding to "Conditional" will still result in you being charged .20/min. From the way you wrote this, it seems you do not entirely understand the difference between conditional and unconditional call forwarding. Unconditional results in ALL of your incoming calls being forwarded to a specific number. Conditional results in calls being forwarded under certain conditions, such as busy or no answer. No matter which type is used, Sprint does charge for call forwarding. The only conceivable way you could get this to work without Sprint charging would be to have them go into one of their systems and change the default number that goes to Sprint voicemail. This is different than having them set call forwarding. I have spoken to two different Tier 2 tech support supervisors who have told me that it is against Sprint policy to change the default voicemail number. Yes, it can and probably has been done by some reps, but they are not supposed to. Therefore, your mileage may vary attempting to get this working for free.

Re: How to Set Up Visual Voicemail on your Sprint TP
 

Although it is very enticing, I don't think it's worth $0.20 / min. I'll wait until Sprint wakes up and smells the coffee, because everyone else(if I can recall correctly...) has free call forwarding.

Re: How to Set Up Visual Voicemail on your Sprint TP
 

AT&T does, but not Verizon....If I'm not mistaken either.

Re: How to Set Up Visual Voicemail on your Sprint TP
 

Maybe I wasn't clear but I completely understand what is happening, let me restate........call forwarding, don't even mention it to the rep....
It is the same thing as your sprint voicemail, they just have to change the number. Your voicemail does this very same thing, do you get charged for it?


I believe clearly stated that you have to have them change the default voice mail number to 813-200-0200, the rep I talked to did not have a problem doing this, neither did the second rep when I called back to confirm the settings were correct....
I stated it the way I did because I wanted to translate the terms as easily as possibly to you guys and the sprint reps...

What happens on Sprints side is that they have to delete your default sprint voicemail service and they have to set up a new one.(don't worry because they can just redo it if you don't like it, I asked). Then they have to set up a new one going to the # 813-200-0200, when they do that, they have some options called No answer, Busy, and Unavailable, these have to all be set to Conditional because if they aren't then as you said, they will be automatically forwarded to that number, and for that you will get charged.
Don't ask me how, because I understand it is technically doing the same thing after it goes through Busy, unavailable ect....but something in there system recognizes that that is for voicemail and you DO NOT GET CHARGED...

SO yes this IS FREE AS LONG AS YOU Have it set up correctly!!!
However, try this at your own risk, it is free for me and many others who have set it up correctly, and even if they somehow mess it up, the most it is not like the charges are going to be outrageous, just make sure you call tem, have it credited back and then fix it.

Re: How to Set Up Visual Voicemail on your Sprint TP
 

Short vesion, this is free the way I set it up but try it at your own "risk" ....

How do you think they do it on the instinct?

Different program same concept...

Re: How to Set Up Visual Voicemail on your Sprint TP
 

any luck with the screenshots? I would like to take a look at this before I go through the trouble of making the changes to my account.

Thanks!

Re: How to Set Up Visual Voicemail on your Sprint TP
 

I have this set up and have had it for over a month and I'm getting no charges. Technically you're right, forwarding does cost, whats actually happening if you set this up right, the tech is actually changing your voicemail number to the new phone fusion number thats why you don't get forwarding charges.

Re: How to Set Up Visual Voicemail on your Sprint TP
 

Give me a minute, i'll take some right now.

edit: so if I take a screenshot, my phone number is on there, thats why people don't want to take pics, i'll try to see if my work computer has a pic editor on it.

Re: How to Set Up Visual Voicemail on your Sprint TP
 

More like different service same concept... They lease their Visual Voicemail from someone else.

Re: How to Set Up Visual Voicemail on your Sprint TP for Free
 

questions about this.....

1. Will my phone still alert me of new voicemails (and how many voicemails) I have automatically and instantly? Or will I have to open up the program each time to check if I have any new messages?

2. Am I only able to hear my voicemails through speakerphone? Privacy is an issue to me. I wouldn't want to have to wait till I was always alone to check my messages.

3. Wii anything change at all when someone calls me whether it's on my end or theirs? Or will everything stay the same with the exception that they are sent to the new voicemail?

Re: How to Set Up Visual Voicemail on your Sprint TP for Free
 

Just called the number and the guys had no idea what I was talking about about.

Re: How to Set Up Visual Voicemail on your Sprint TP for Free
 

1) You get notified instantly, the program opens itself so you don't even have to have it running in the backround. it downloads the voicemail just like the instinct, which takes about 7-10sec after voicemail is left.
2) NO, you can still dial your voicemail number and listen to it thru the earpiece exactly as you have it now.
3) the only thing that will change is they won't have the option to leave a text call back number, they have to leave a voicemail or hang up. With sprints voicemail, the caller has the option to leave a text.

Re: How to Set Up Visual Voicemail on your Sprint TP
 

here you go!!!

Re: How to Set Up Visual Voicemail on your Sprint TP for Free
 

Without having to dial out can u listen to the visual VM through the earpiece?

Re: How to Set Up Visual Voicemail on your Sprint TP for Free
 

Unfortunately not. it only plays thru the speaker. If in a crowded area or just not alone, you would listen to them the way you do currently.

Side note, I added a full pic to my previous post.

Re: How to Set Up Visual Voicemail on your Sprint TP for Free
 

It use mindows media player to play the voicemail so I assume if you used a different program to play media files that plays through the earpiece it would work, or just turn the volume down

Re: How to Set Up Visual Voicemail on your Sprint TP for Free
 

Allright after I went through about 4 reps I got this set up. He seemed like he was kind of fumbling through it but it worked. After I had it set-up I could still call my old voicemail number (my cell #) and get to my old voicemails that were saved on there so maybe he missed something. The visual voice mail did work but because of the fact that unless you somehow find a workaround by using a media player that doesn't use your speaker as a default, your voice mails play for everyone to hear. You can of course call the 813-200-0200 and enter your pin to listen to them the old fashion way. Also it's kind of a bummer that the program can't pull names from your contacts (somebody said that fusion is working on this). I have no idea what some of my contacts phone numbers so it doesn't really do me any good that way. Overall cool but not that cool. Called back tech support and had them get rid of it.

Re: How to Set Up Visual Voicemail on your Sprint TP for Free
 

This post sums it up. The names aren't there yet, and if that will be an issue for you, you shouldn't switch. I can't wait till the names pull from the address book. I don't mind listening to them in the earpiece because you will have to do that anyways, so its a nice feature to just play it out loud when its not a problem, or if you're like me and you don't even like listening to certain messages you can just delete it without ever calling a number.

Re: How to Set Up Visual Voicemail on your Sprint TP for Free
 

So I take it you can't set it up with a custom answering message?

Re: How to Set Up Visual Voicemail on your Sprint TP for Free
 

Nice R1 varaff. I don't think you can. At least I didn't ever see the option to set it up.

Re: How to Set Up Visual Voicemail on your Sprint TP for Free
 

Yes you can, you just have to call your voicemail:)

Re: How to Set Up Visual Voicemail on your Sprint TP for Free
 

can someone post the latest cab? i signed up but didn't get a link...

Re: How to Set Up Visual Voicemail on your Sprint TP
 

I'll echo what you've just posted, it is just like the VVM on the Instinct in terms of function, the difference is the UI and Phonefusion has more options than VVM on the Instinct. I don't understand why Sprint won't make Phonefusion a native application on Windows Mobile. In my opinion Sprint is wasting money paying Licensing fees to Klausner Tech for VVM which the Instinct uses. I had the Instinct the VVM rarely worked, to my understanding the VVM is still plagued with problems.

Re: How to Set Up Visual Voicemail on your Sprint TP for Free
 

Instructions in the first post...

Re: How to Set Up Visual Voicemail on your Sprint TP for Free
 

If you're still having trouble try this link: http://members.phonefusion.com/downl...ws_Current.cab

Note: You might have to be logged into your Phonefusion account to download.

Re: How to Set Up Visual Voicemail on your Sprint TP for Free
 

damn i got denied the first time.. well technically they said i will get charged 20 cents and if i set up the system for conditional, i am "manipulating" the system and that the tech will be committing some fraud. I guess ill call again tomorrow.

Re: How to Set Up Visual Voicemail on your Sprint TP for Free
 

^^^^^^^^^^^ wow fraud did they really say all that?
I had a tech say u would get charged no matter what type of call forwarding u put on ur phone. However I let them add it anyway, but after 2 bills i havent been charged. Easiest way is like he mentioned dont even mention forwarding, just tell them to change the number that your voicemail goes to. But again like mentioned, make sure its set up on your account to be Conditional. Seems only way people get charged is if the tech does apply this properly on your account. So set it up, then call back in a day or 2 and check that its down as conditional in your accounts. Yes this is at your own risk, but worst case is to simply call back every other day or so to see if you are incurring charges, u wont get a sky high bill from that even if by chance u get charged.

Re: How to Set Up Visual Voicemail on your Sprint TP for Free
 

This is cracking me up. You guys keep saying things like, "don't mention call forwarding, but just tell them to set your account up as conditional." Conditional call forwarding is still call forwarding and results in a .20/min charge.

Here is how it works. There are three categories of call forwarding on your Sprint account:

1. Unconditional: This will cause your incoming calls to immediately be routed to another phone number. Your phone will not even ring with this set up. Charge: .20/min.

2. Conditional: There are two types of conditional forwarding. Busy and No Answer. If this is set up, someone calls you, and the line is busy or you do not answer, the call will then be forwarded to the number specified. Charge: .20/min.

3. Default Voicemail. This is set up by default and is what sends unanswered calls to your sprint voicemail. It is technically a default form of conditional call forwarding that is overridden if you have set up busy/no answer call forwarding. Sprint does not allow the default voicemail number to be changed. It is against their policy because if they allowed people to change it, they could bypass being charged for call forwarding.

The ONLY way to avoid call forwarding charges is to have them change the default voicemail number on your account. As I have previously stated, I spoke to two different Supervisors in tier 2 tech support and was told that it is against Sprint policy to allow the default voicemail number to be changed. The biggest reason that most of the reps you talk to have no idea what you're wanting them to do is because they are not taught about it. The reason they are not taught about it is that Sprint doesn't want them to do it. Getting this done properly is going to be hit or miss at best.

Re: How to Set Up Visual Voicemail on your Sprint TP for Free
 

I really don't know what your big deal is, but if you don't want it, don't sign up for it, but stay out of this thread...
It has worked for so many of us who did it like this, and trust me, I understand the process, if you would actually read, you'd realize what we are doing, we are changing the default voicemail number and contrary to your two "supervisors" they don't have a problem with it](*,)

Re: How to Set Up Visual Voicemail on your Sprint TP for Free
 

Man..you need to relax a bit. No need in getting worked up. I'm just trying to make sure everyone has all the information. I said many times that people might be able to get it to work. How do you think I spoke with two different supervisors? I was trying to get them to do it on my account. My whole point was that everyone might not have success getting it set up correctly. Giving people the whole story avoids much angst and frustration.

Re: How to Set Up Visual Voicemail on your Sprint TP for Free
 

I got mine working... At first they decline to change it. On my second call, no problem.

Re: How to Set Up Visual Voicemail on your Sprint TP for Free
 

When you called in, what did you tell them when they asked why you want to do this? I mentioned that I was trying to set-up visual voicemail and i opened up a can of worms because they said only the instinct can do this. Can you guys kinda provide me a script to follow? Or should i just be adamant about them just changing my default voicemail? I know not to mention call forwarding, but what if they bring it up first?

Re: How to Set Up Visual Voicemail on your Sprint TP for Free
 

I agree, I like the whole story too....
For me, it worked the very first time, the way I did it, so I told everyone else to do it the same way....

For some others it seems they have had to recall a couple of times, and then they got it to work, but they did eventually get it to work...

For you, you couldn't get them to do it and obviously want to make sure everyone knows, and that is fine, now we all know you couldn't get it to work...

What I don't understand is why you have to post like you are the be all end all...
We get it, I don't need you telling me time and time again that I don't understand the process because I do
Thing is if you would read you would understand how we do it.....
So I suggest that if you want it, try back again, exactly as the first post, this way you can have it like the rest of us:mrgreen:

Re: How to Set Up Visual Voicemail on your Sprint TP for Free
 

Say Thank you and try back again, LOL
I would just tell them that you need to change your voicemail number because you are using a different service, thats what I did:headbang:

Re: How to Set Up Visual Voicemail on your Sprint TP for Free
 

The system they use to change call forwarding settings is called ESM. You can try telling them that you are wanting to change the default voicemail number that is set in their ESM system. There should be a specific field for it that they can edit.