HTC Touch Pro - broken after 5 days.

[orlandojumpoff]

i've always been able to get it in the hole in one try

but seriously this thread title was misleading... i was expecting to see "black screen of death!"
i wouldnt call a broken sensor caused by force... a broken touch pro
hope u have tep or r within ur 30 days tho

[jimd144]

Originally Posted by orlandojumpoff

i've always been able to get it in the hole in one try

but seriously this thread title was misleading... i was expecting to see "black screen of death!"
i wouldnt call a broken sensor caused by force... a broken touch pro
hope u have tep or r within ur 30 days tho

Tep is one thing. Returning within 30 days when you broke it is unethical.

[[sammich]]

The part does look flimsy, but I never jam my stylus.

In case you were wondering, the screen doesn't turn with the magnet, it's with that switch.

[twmobile]

So here's the problem....

1. Pull the stylus from your phone.
2. Make sure your sensor rocker switch is up.
3. Hold phone with power button towards your chest looking down on the sensor rocker switch...
4. Looking at it from this angle, the TOP part of my rocker switch is up.

This is the second phone I received like this, however my friends has the BOTTOM part of his rocker switch up. This is a critical assembly flaw.


Question: Which way is your rocker switch "ramp" facing?
If you can take a picture, that would be even better!


When I put my stylus in.... I am jamming against the ramp, like this:
-----stylus--> |\ <--sensor "ramp"

When my friend puts his in, he is going up the ramp, smoothly depressing the sensor on the way in, like this:

----stylus-->/| <--- sensor "ramp"


All I can say is, you might consider this when buying your HTC touch Pro. I've seen 2 out of 3 with the part presumably being put on backwards.

[[sammich]]

I just checked and the rocker is in the proper way... I'm surprised that the piece has such a high failure rate! Well at least it doesn't cause any long term issues, except not being able to turn on your phone with a stylus removal...

[twmobile]

Originally Posted by saumaun

I just checked and the rocker is in the proper way... I'm surprised that the piece has such a high failure rate! Well at least it doesn't cause any long term issues, except not being able to turn on your phone with a stylus removal...

Wait... which way are you saying is the proper way?


What are the #@%$ing odds that I would get two "fAIL!" units in a row? Damnit.

[cforster]

I don't doubt that this could POSSIBLY become a problem with lots of wear and time. The fact is, its not a common problem with the TP. I wouldn't judge the phone with poor craftsmanship after only 5 days.

Your well within your 30 day exchange, just get a new one.

[esqueue]

I actually got it stuck on the switch once when I was trying to put in the stylus at a funny angle in the dark.

I now watch how I put my stylus in. It would have been better to put the switch in the center as the OP stated.

[orlandojumpoff]

then youd still ahve people jamming it in and breaking it... lesson here is to treat your phone like its expensive not like its from the sale bin at toys r us

[dr g]

I didn't even know it was there, but I stick my stylus in straight.

Cmon now, as a guy, you learn pretty quick to stick it in relatively straight