OMG!! My keyboard stopped working!!!

[BOO B)]

i have done the space bar trick and it works for a few hours. i called assurion today and they gave me a newfix to ty. said to try it fo 24-48hrs and see how it goes. well i'm on 12 hrs and not one issue with the keyboard yet. i'm typing this from it right now.
all you have to do is pull battery then hold down on the power button for about 30 seconds, replace battery and start it up. thats it. like i said so far so good. its worth a try. they gave me a different number to call if the keyboard fails again they will send me out a new phone.

[horndoctor]

Can't say I've ever heard of this before.

[erick10]

Originally Posted by nswenson

There's an easy fix for the keyboard issue. The ribbon cable connector gets loose. The connector is just under the space bar. To fix it simply press the space bar VERY hard, almost to point it where feels like you might break it. My keyboard was completely dead. Works perfectly now.

Lol, I was trying this trick in Mexico trying to fix my Sprint Touch Pro. I swear I pressed so hard I felt my Thumb burning. Still no go. I was also scared of breaking the phone in 2. I guess ima have to wait till I get back to Cali and take it to my local Sprint Store. Damn, no more msn hotmail messenger 4 me via Wifi lol.

[jcmorse563]

common prob on the touch pro. mine did the same.. most came with a 1 year warrenty. the phone has to be active and the shop has to be a warrenty repair shop. but I just had mine replaced for free. I wasnt even to original purchaser, and the phone on a whole nother account. check it out. its the easiest way.. other than physically taking apart the phone and replacing the ribbon to the key board. and that not even garenteed

[Gridreaper]

I had the same thing happen with my Sprint Touch Pro... They swapped the keyboard free with the insurance... Took 1 hour.

[BOO B)]

Well going on 24hrs and not 1 hitch with the fix assurion gave me. Incase you didnt see my post. All you do is pull the battery and hold power button down for 30seconds, replace battery and start phone. The keyboard has worked flawless ever since.

[janko10]

Originally Posted by bootheresa

Well going on 24hrs and not 1 hitch with the fix assurion gave me. Incase you didnt see my post. All you do is pull the battery and hold power button down for 30seconds, replace battery and start phone. The keyboard has worked flawless ever since.

Glad that worked for you, no go for me. Mine's still deader than dead.

[erick10]

Originally Posted by janko10

Glad that worked for you, no go for me. Mine's still deader than dead.

same here lol.

[katpurz]

I was having same problem..it's a design flaw. I opened mine up yesterday and fix it(!), finally, after using the on-screen keyboard for a month.

Here's your fix...
http://forum.ppcgeeks.com/showthread.php?t=62876

(the bit about pressing down space key really hard worked for me once...then didn't work anymore. Once you open it up you'll see the design flaws...easy to fix)

[etc]

I have a new and interesting KB failure. My keys have gone completely crazy, the "L" key is being pressed by itself forever. The backspace generates "=" and the "Enter" key is stuck down so that you are unable to push on it at all, it's sunk into the keyboard.