Well,
I was a mogul user, now they just gave me a TP for free. I walked in like on Friday to receive my Mogul replacement. They gave me a refurb (of course) and I tested it out right there, and I found out that the Function LED will not light up. I handed it back to him and he gave me another Rerfurb, and I typed the qwerty test "The quick brown flox...." and noticed that I get duplicate letters, space bar didn't work. I gave it to the rep and told him to type that sentence just to show I'm not being picky or bull****'ing. He types and says..."What the hell?" gives that one back. Gives me a 'new' in the box Mogul. Everything seems right and fine... I walk out the store happy! Found out that my mogul goes to sleep but will never wake up on command after 3+ minutes of sleep. I miss calls and notifications...hassle.
Sooooo I take it back to them and my nerves are a lil shocked, cause within 1 day I cycled three phones and today I'm trying to duplicate my mogul's issue. I'm sitting there, talking to the guy, and I try duplicate it...but the Mogul actually wakes up... ERRR! I tried again....waited about 3 minutes....still wakes up... *#(@*& I looked at him and I said "I'm not CRAZY!" (LOL) explained how my boss and friends saw the issue.
The rep says: " Welp, I'll give it to the tech to see what they can do...." he tried to turn it on, and the problem duplicated...and I was like "SEEE! I told you I'm no crazy". So the time the techs took a look at it, I told him that I'm drawing the line with refurbs, because all they did is bring me to this one store with issues...and I said "Either give me a new phone, or you can pay for my ETF when I cancel my contract. The guy said okay, and 30 minutes later, he gives me a Touch Pro. I'm like...okay... Cause originally I was waiting for him to give me a Mogul new out of the box, but apparently they were back ordered on the new ones... and said "To minimize the time to get you a phone, we're going to replace it with a new phone....have you heard of the 'Touch Pro' ?" I'm like....."ya...I heard of it..." lol
It wasn't my intention to really get a free TOuch pro, I was actually pretty happy with my Mogul, but I did not-not accepted the phone and i'm pretty impressed with it.
So anyways, that's my adventure and now I'm on the TP forums looking around to see what I need for top apps to put on my new TP phone. I hope you enjoyed that story