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Re: Keyboard dead
Other then a Hard Reset, I can't think of what to do to remedy the problem... I am really sorry to hear this happened to you.. That just sucks.. I would ask to speak to the manager of the Best Buy store you are going to.. Of course you know this, but I will say it again for anybody who reads this.. Being polite and professional will get you so much farther then being rude and acting immature... I wish you the best of luck in getting this situation resolved...
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Re: Keyboard dead
sprint has them, corp is sending me one in a few days... dunno about the stores though.. i guess it depends on the store. last month i got the last pro that was on long island, and they haven't seen any sense. i called every store to find one, and they had one left. the demo models are all broken, so they literally have nothing here. it sucks though.... i'm really curious about why they stopped shipment on all of them. my friend works at bestbuy and they don't have any there either, nor a date on shipment.
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Re: Keyboard dead
good news bro, best buy sucks almond nuts!
Thus said, you should NEVER buy a phone from best buy, no matter how cheap it is. They will screw you faster than a construction worker can. it's unbelievable. |
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Re: Keyboard dead
Quote:
Instead of going to a Sprint store, I would call and have Telesales order the phone for you.. |
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Re: Keyboard dead
update here... the software keyboard sucks for typing this!
Reflashed with nuerom because I want a mostly stock rom but still no luck on the keyboard, all other hardware keys work fine. I do not think i will have much luck with telesales because I do not have sprint's insurance. I still will try tomorrow. so a heads up to all, if your tp takes a long time at startup, don't soft reset it, it will turn your pro into an expensive, sloppy diamond ![]() Edit: I should add that I have always been respectful to them and vented the angry thoughts elsewhere lol... My comments from before came from the fact that my best but has some more pros but wants me to send it in through them instead of just giving me a new one. Last edited by ShadowDrake; 12-14-2008 at 03:59 AM. |
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Re: Keyboard dead
i've got like 5 bestbuys near me, and i would definitely go to all of them before doing anything else... i called sprint because my pic mail was freezing, and they sent me another phone for free, without even asking where it came from... have you tried calling sprint? threaten to cancel your contract because it would be cheaper to switch to verizon and get the same phone, than buying another touch pro out of contract. there's something somebody can do for you, you just have to find out who that is and pressure them. at the very least, if bestbuy is willing to send it to wherever to have it fixed or whatever, let them.... at least it'll get fixed. as for the soft reset thing, that's just odd... i can't see how that could ruin anything, especially if you have swapped roms and it still doesn't work. but yeah, try different bestbuys, call sprint... there's gotta be something that can be done.
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