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  #171 (permalink)  
Old 12-18-2008, 03:16 AM
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Re: Sprint Touch Pro $199.99 with 2/yr upgrade or new BESTBUY 12-14-08!

Quote:
Originally Posted by savior02 View Post
do u have to qualify for an upgrade to get it at 199 or do u just have to renew your contract?
See here for what I did;
http://forum.ppcgeeks.com/showpost.p...&postcount=154

it all boils down to being nice and negotiating
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  #172 (permalink)  
Old 12-18-2008, 04:06 AM
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Re: Sprint Touch Pro $199.99 with 2/yr upgrade or new BESTBUY 12-14-08!

i was pissed cause i bout this on the 7th o November!! ****! .. oh well still the first person i see with thisphone!!
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  #173 (permalink)  
Old 12-18-2008, 04:32 AM
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Re: Sprint Touch Pro $199.99 with 2/yr upgrade or new BESTBUY 12-14-08!

Quote:
Originally Posted by meanfishy View Post
right to get the phone you have to re-renew your phone contract. Instead of it being a 2 year contract from July-July, you are now making it 2 year contract from December-December. Whoever said that to doesn't know, try someone else or get the manager (what I had to do)
I tried but it was a no-go for me. They insisted that I don't qualify to renew my current contract (which is a 2 year) until October. I was hoping they could "reset" the contract to begin another 2 year starting when they sell me the phone. Argh. Maybe I should try a different store?
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  #174 (permalink)  
Old 12-18-2008, 08:42 AM
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Re: Sprint Touch Pro $199.99 with 2/yr upgrade or new BESTBUY 12-14-08!

i would call sprint first, have them add some notes, then make sure bb calls sprint support people, they will most likely ok it
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  #175 (permalink)  
Old 12-18-2008, 08:56 AM
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Re: Sprint Touch Pro $199.99 with 2/yr upgrade or new BESTBUY 12-14-08!

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Originally Posted by dave01978 View Post
i would call sprint first, have them add some notes, then make sure bb calls sprint support people, they will most likely ok it
I didn't know that BB calls Sprint for stuff like that. Even Sprint themselves wouldn't call retentions from the store to get me my deal on site
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  #176 (permalink)  
Old 12-18-2008, 09:41 AM
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Re: Sprint Touch Pro $199.99 with 2/yr upgrade or new BESTBUY 12-14-08!

This does indeed suck.. still a no go for me.. went to a sprint store yesterday.. talked to the sweetest girl, she called either retentions or customer care.. but still wont let me upgrade.

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  #177 (permalink)  
Old 12-18-2008, 10:24 AM
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Re: Sprint Touch Pro $199.99 with 2/yr upgrade or new BESTBUY 12-14-08!

ask for a retentions manager dont give up, i am willing to bet you can get it, just keep talking and being nice, you will probably find someone willing to help.

As far as BB I called retentions first, they added notes to the account, BB called there sprint people, they read the notes, and forced it thru

Dave
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  #178 (permalink)  
Old 12-18-2008, 11:24 AM
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Re: Sprint Touch Pro $199.99 with 2/yr upgrade or new BESTBUY 12-14-08!

I surprised you guys have so many problems. I went to BB, showed the Customer Service guy the add, he said it didn't show up as $199, he asked the phone peeps if it was on sale, they said yeah, and he did a price adjustment and the $100 is back on my Visa already...
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  #179 (permalink)  
Old 12-18-2008, 11:58 AM
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Re: Sprint Touch Pro $199.99 with 2/yr upgrade or new BESTBUY 12-14-08!

Quote:
Originally Posted by Chicago Mafia View Post
I tried but it was a no-go for me. They insisted that I don't qualify to renew my current contract (which is a 2 year) until October. I was hoping they could "reset" the contract to begin another 2 year starting when they sell me the phone. Argh. Maybe I should try a different store?

Yeah try a different store because I had them reset my contract and got it to work
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  #180 (permalink)  
Old 12-18-2008, 01:07 PM
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Re: Sprint Touch Pro $199.99 with 2/yr upgrade or new BESTBUY 12-14-08!

I got mine on Sunday....As soon as I saw the post I grabbed my coat. Used my girls upgrade...lol...now she wants a diamond
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