Picture Mail showing online, but not sending to phone. - Page 7

Merq · #61 (**permalink**) 12-15-2008, 06:50 PM

Quote:

Originally Posted by dahray02

good to see this...cus i still have .NET 3.5, all i did is remove Personalizer and it works, i dunno what all the talk about removing .NET 3.5 is for

Installing .NET 3.5 *after* the PictureMail.cab from Sprint's website causes it not to work. It's not that we're saying uninstall it completely... we are saying uninstall it and reinstall it FIRST before installing PictureMail.cab.

=)

nausds · #62 (**permalink**) 12-15-2008, 10:09 PM

Quote:

Originally Posted by oyzerskiy

I have also been having the picturemail problem. When I called Sprint last night, I spoke with their tech support for a bit. They told me that there is a new ROM update available on the HTC website. It has a release date of 11-05. They said that this should fix the picturemail app. However, I wasn't able to download it. It asks for a specific S/N of your phone, and it wouldn't take mine for some reason. Can someone verify this? and see if they can get it to work? and if it does work can they post the .exe/.cab file for the ROM?

The ROM update on the HTC website dated 11-05 is entitled "HTC Touch Pro Arabic Support Package". There is nothing in the description of the update having to do with a picturemail fix.

Merq · #63 (**permalink**) 12-15-2008, 10:12 PM

I can't seem to register my phone on HTC.com either. Wonder why it won't accept my S/N? :/

#64 (**permalink**) 12-16-2008, 10:39 AM

Quote:

Originally Posted by nausds

The ROM update on the HTC website dated 11-05 is entitled "HTC Touch Pro Arabic Support Package". There is nothing in the description of the update having to do with a picturemail fix.

I agree with you, but the tech support told me that this ROM included the fixes for the PictureMail. I am sure there were other updates in there as well.

**Success100** · #65 (**permalink**) 12-16-2008, 10:41 AM

Quote:

Originally Posted by oyzerskiy

I agree with you, but the tech support told me that this ROM included the fixes for the PictureMail. I am sure there were other updates in there as well.

tech support are like sheep..they are all dumb and just follow eachother

Merq · #66 (**permalink**) 12-16-2008, 11:13 AM

Quote:

Originally Posted by oyzerskiy

I agree with you, but the tech support told me that this ROM included the fixes for the PictureMail. I am sure there were other updates in there as well.

Well, let me know when you are able to register your phone on HTC.com, download the new update, and then tell us if it worked. Because I don't think we can register Sprint HTC phones on there. I've tried every digit physically printed on my phone, and still nada.

dadoc04 · #67 (**permalink**) 12-17-2008, 11:59 AM

When i send a picture, then click on the mail tab its sitting there saying sending or pending for however long...

The crazy part is that the person i was sending the pics to already got them and responded.... WTF is up with picturemail

**Success100** · #68 (**permalink**) 12-17-2008, 12:28 PM

Quote:

Originally Posted by dadoc04

When i send a picture, then click on the mail tab its sitting there saying sending or pending for however long...

The crazy part is that the person i was sending the pics to already got them and responded.... WTF is up with picturemail

yeah this happens to me..EVERY TIME. picmail says "sending message" and they will have gotten the pic right after i sent it lol

dadoc04 · #69 (**permalink**) 12-21-2008, 09:59 PM

Quote:

Originally Posted by eenieMINI

Are you using codypersonalizer to get personalize all words "sprint"? When I used that app I can not receive pic mail, it goes to my account but not to my phone. I can uninstall it and get pic mail on my phone and reinstall it and not receive again. No idea why it breaks receiving picmail but it does.

happened to me too