No email notification sound

[patho]

I have a bell mobility touch pro and i am loving this phone!

One thing thats strange though is that I can't get any sort of notification when a new email arrives.. i'm in the notifications tab and I pick a sound, check the box and also check the vibrate box but when a new email arrives it doesn't vibrate or make any noise! The dpad lights up and the manilla email icon turns green but no noise or vibration, help!

fyi: txt/sms and phone notifications work perfect

thanks!