FINALLY fixed my picturemail - HOW TO

[nyclio]

So here's the issue I was having w/ my pic mail. I could send pics, but pics would never be received by my phone. Sprint tech support was useless.

Here was my fix; maybe it will work for other people (i tried EVERYTHING else prior to this; different ROMs, update profile, manually enter profile info, reprovision phone, etc.):

Step 1
Install the picmail.cab from PIE or Opera

Step 2
Get into EPST Advanced Programming (##778#)
You will need your MSL

Step 3
Click View Info, and select M.IP Customer Profile1

Step 4
Check setting for Primary HA Address; if it is 255.255.255.255, then your picmail won't work (at least it didn't for me)

I'm not sure if it's phone specific or not, but I set the IP address in there that was from my old phone (Katana DLX, ##3282#)69.something, and then update all items, soft reset.

My phone came back up, and picmail was working again.

Hope this helps for others.