Sprint Touch Pro not receiving picture messages

[eenieMINI]

I had this problem with my Diamond and my friend's Pro... This is how i fixed... seemed like it was a problem with Mort/codypersonalizer.. I cleared my data from epst (edit/restore). I uninstalled mortscript, codypersonalizer, net3.5, and picturemail. Soft reset. Reinstalled Net3.5, soft reset, reinstalled picmail, soft reset. Start/Settings/update profile.. soft reset... all is fine. As soon as i reinstalled mort and personalizer it refused to receive again... if you're running any of these programs try that method... in order. I can replicate the problem and the fix over and over.