Sprint Touch Pro not receiving picture messages

[wrxninja]

I am not receiving picture messages from other people. I have received them in the past but i know of at least 10 messages that have been sent to me and i have not gotten them. Are there settings that maybe i shut off or something. I have pics that are being sent that NEED to be seen. any help or advise would be appreciated.
If i go to sprints picture mail website the photos are there. why is my phone not getting them?


thanks

[wrxninja]

Any Advice out there?

[aaron130]

Have you downloaded the update? There is and update if your internet and it goes to your home page (Sprint Powerdeck) click check for upates and theres a picmail update. Also I run sMMS also with my picmail and it seems to work perfect. I get my pictures from picmail but I send mine through sMMS.

[wrxninja]

yeah i downloaded the update. what do you mean you run smms? i send pictures no problem. just cant receive them. however, i can see them on the sprint picture mail website. starting to irritate me.

[eenieMINI]

I had this problem with my Diamond and my friend's Pro... This is how i fixed... seemed like it was a problem with Mort/codypersonalizer.. I cleared my data from epst (edit/restore). I uninstalled mortscript, codypersonalizer, net3.5, and picturemail. Soft reset. Reinstalled Net3.5, soft reset, reinstalled picmail, soft reset. Start/Settings/update profile.. soft reset... all is fine. As soon as i reinstalled mort and personalizer it refused to receive again... if you're running any of these programs try that method... in order. I can replicate the problem and the fix over and over.