I've read many posts about Sprint overcharging customers randomly. I never have fell victim to this until today. I received my bill just today and it was $150 more than usual. I recently upgraded to the TP. I had a data vision pack on my previous phone so I did not need to change my plan. My bill today charged me for activating three phones at a cost of $19.49 for each phone and I was charged for overage of data use. I checked my account online just to make sure my plan was not altered when I upgraded and found that it remained the same. I called up Sprint, and the nice CS rep explained this has occurred a number of times for people upgrading to the TP who recently upgraded with an existing vision pack on their plan. They did make the adjustments without any fuss.
11-11-2008, 04:45 PM
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