Check your phone bill!

poonam316 · #1 (**permalink**) 11-11-2008, 04:45 PM

I've read many posts about Sprint overcharging customers randomly. I never have fell victim to this until today. I received my bill just today and it was $150 more than usual. I recently upgraded to the TP. I had a data vision pack on my previous phone so I did not need to change my plan. My bill today charged me for activating three phones at a cost of $19.49 for each phone and I was charged for overage of data use. I checked my account online just to make sure my plan was not altered when I upgraded and found that it remained the same. I called up Sprint, and the nice CS rep explained this has occurred a number of times for people upgrading to the TP who recently upgraded with an existing vision pack on their plan. They did make the adjustments without any fuss.

Twinsen · #2 (**permalink**) 11-11-2008, 04:47 PM

I'm almost scared to check my account since I purchased mine new from the store at the hefty price of $428.

uptown · #3 (**permalink**) 11-11-2008, 05:32 PM

"Unlimited KB included"

Thank god for this.

poonam316 · #4 (**permalink**) 11-11-2008, 05:39 PM

Mine is unlimited as well... I was under the impression Sprint does not have limited data plans. Either way mine is unlimited and I have it free on my plan!

xunknownx · #5 (**permalink**) 11-11-2008, 05:41 PM

sero ftw!

**Dr.8820** · #6 (**permalink**) 11-11-2008, 05:45 PM

Quote:

Originally Posted by poonam316

I've read many posts about Sprint overcharging customers randomly. I never have fell victim to this until today. I received my bill just today and it was $150 more than usual. I recently upgraded to the TP. I had a data vision pack on my previous phone so I did not need to change my plan. My bill today charged me for activating three phones at a cost of $19.49 for each phone and I was charged for overage of data use. I checked my account online just to make sure my plan was not altered when I upgraded and found that it remained the same. I called up Sprint, and the nice CS rep explained this has occurred a number of times for people upgrading to the TP who recently upgraded with an existing vision pack on their plan. They did make the adjustments without any fuss.

i posted something like this a while back.look at your bill: are you being charged a missouri tax as well? i have been for the past 8 years!(i live in florida)

poonam316 · #7 (**permalink**) 11-11-2008, 05:48 PM

I live in TX and have been charged not only the state tax, but also a city tax. I called to question this before, it's a TX thing. I can tell you I am definitely not being charged a Missouri state tax! I analyzed my bill with a magnifying glass today after I saw how much I owed.

hempy · #8 (**permalink**) 11-11-2008, 06:36 PM

I'm still waiting on them to charge me for the phone. :/

poonam316 · #9 (**permalink**) 11-11-2008, 07:02 PM

I purchased at best buy... I couldn't wait around for sprint to get them in. Plus I did not have to wait for a rebate!

nuuuuts · #10 (**permalink**) 11-11-2008, 07:22 PM

I just noticed that we got charged for .03/kb and we have the vision pack on both phones. Previous phones were 650 Treo and Samsung Blade. Both phones had full Internet capabilities.

Does anyone know what the terms were on the vision pack? Unlimited data, and so on? Where there different vision packs available?