Hard Reset??

[Tower]

So I followed the instructions in the book,and on the HTC site itself(which oddly enough are different),and I cant hard reset this phone (Want to get rid of the Sprint Bloatware)..

Anyone else having this issue or know of another possible way?

Tried :Holding the VolDown button enter buttonand soft reset..Release reset but continue holding the 2 buttons till the message pops up(HTC way on website)

Tried: Holding power,vol down and enter,and holding all 3 till message shows up(manual way)

No messages about hard reset