Thread: Hard Reset??
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Old 11-13-2008, 09:20 AM
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Re: Hard Reset??

Quote:
Originally Posted by drexappeal View Post
Tryin' to do a hard reset and it doesn't get me to the page it says in the manual. It gets to this Security unlocked page that has red white and green and a bunch of information, but nothing about deleting all personal data...etc... (like it says in the manual).

Anybody have any suggestions?
The phone must be OFF, not just pressing the power and turning the screen off, but hold down the power button and turn it physically OFF when it says do you want to power off the phone.

Then do the volume down+enter+power button.
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