Re: TP Software Issues/Unresolved Issues/Feature Requests
 

I'm about to chat with tech support to resolve several issues. Can't connect to Sprint EV-DO, which affects weather and Opera connecting.

I can't even register for picture mail because it's saying that my phone number isn't a valid Sprint phone number...wtf?...LOL.

Email won't send because it won't connect to Sprint server.

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

your having major problems. Did you try to reprogram your phone. Ask for your msl and msid, then reprogram it. Aslo before I was able to send pics someone had to send one to me first then it started working.

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

Not really major to me though. I can survive, for now...and if I eventually have to exchange the unit, that's fine with me, as long as I get a replacement that's fully functional.

I'm gonna call tech support, have them run through all the proper diagnostics first before I jump to conclusions that I have a defective touch pro. When I'm connected through wi-fi (at home), weather works great, emails send fine.

I'll update you guys on all the fixes. I'm gonna notate the step-by-step that tech support takes me through. Only problem right now is my office bluetooth headset didn't charge right over the weekend, so I probably won't get to it until the afternoon (I have a feeling it's gonna be a long session with tech support...LOL).

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

Has anybody noticed a problem with deleting messages in the messages folder screen. Maybe im missing this somewhere but the option to delete on the left soft key comes and goes with reply instead. Is this perhaps a side effect of the option for threaded texts?

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

as far as connecting to EVDO...you have to be in the area for it, correct? how can i find out if i am? if im not, it will show 1X correct?

-Chez

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

yes.....if you're in an EVDO area..it will show the EV status on top....

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

Okay, just to update you on the status of my EVDO fix, everything is good except for weather now. Strange thing is, weather updated no problem when I was connected through Wi-Fi to my home wireless.

Anyhow, Tech 2 support had to help me.

- Type ##3282#
- Edited all my information that wasn't inputted

It was as simple as that. Kinda strange because a lot of the info was very old info, so not sure how or if that ever changes because I've since changed some of the info she had me input.

Nontheless, Opera works on EV-DO now, so do emails and picture mail. Kinda strange to me how weather works perfect when connected to home wi-fi.

Tells me it's gotta have something to do with Sprint's connection through EV-DO.

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

Here's a new one. I have my Garmin XT SD card in the TP (Which works just fine).

Problem, when I connect my TP to my computer via the USB cable, then unplug it, it runs the Garmin Autorun installation popup. Anyone else experience this?

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

Jonny,
If you are using your TP in USB drive mode instead of Active sync anytime you plug into your PC your storage card is unmounted by the TP. As soon as you disconnect the SD card is remounted and the auto exec runs (Similar to removing and replacing your SD card). The easiest solution would be to rename the folder on your SD card called "2577" this is what triggers the auto install.

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

New issue I discovered today.......

When using any app, especially one that requires me to be in a data session.... and I receive a phone call... I cannot answer it......

Anyone else have it ?

http://www.youtube.com/watch?v=myB9D5StLVY

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

Your video is private. I can't view it!

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

Yeah drex this is a data push to the phone, kind of like the iota cab. If you notice its ##DATA#

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

Sorry new link....... http://www.youtube.com/watch?v=myB9D5StLVY

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

See if this fixes it... sounds like the same issue we had with the Diamond...
http://forum.ppcgeeks.com/showthread...7t+answer+call

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

Works.... added to my signature!

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

Welcome. Good to know its the same issue.

So far it seems many of the little issues you guys are finding we've found solutions for over the last month with the diamond.. the two are behaving quite similar so hopefully you guys will have your phones polished up in no time.
I'm frequenting both forums for me and my Diamond as well as my guy and his PRO so I can keep us smooth. Love the sharing!

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

Maybe this is just me, but I cannot for the LIFE of me get gmail to install.
While it's probably unnecessary seeing as how I can go to it on the normal browser, it'd be REAL nice
:-P

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

is there a hack out to enable the enter button on the slide-out keyboard to actually send the text message instead of jumping to the next column?

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

Annoying keyboard issue that won't go away w soft reset - input on calendar and notes and contacts is not visible whilst using keyboard until I tab or move to another text field. Some text that is temporarily visible looks like scribbling.

Keyboard works fine for text messaging editor, email composing and input in web pages (opera mobile) for the most part. The file browser folder tree for email accounts doesn't have any text where the folder names would be, when the keyboard is out.

I had a SD card that was 2G and almost full, so I put in a nearly empty 1gig card (included w phone) and still had the problem.

I removed spb time ap which i heard caused some problems.

????????

:(annoying, but i'm going to tweak this until it works dammit! no hard reset!!

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

Found another one. This is probably localized, but nonetheless a bit of a bug.

When just texting normally, what seems to be randomly, the box where you input text into will shift so far down on the viewable screen that it's nearly impossible to read the text that you're inputting. The only fix I've found is just exiting out of the actual text program via the upper drop-down menu.

Anyone else have this/have a fix for this?

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

I took cleartype off and that seemed to make it work

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

yeah gmail wont install for me either...it tells me that their is no application supporting gmail or something like that but yeah i wish it worked but hey i can just go on opera lol

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

I'm taking my TP back to hopefully get another one. The screen goes back and forth(landscape on and off, keyboard lights on and off) when i have the keyboard out. I think the switch for the keyboard is flaky. Other than that the phone is fantastic and much faster than the mogul.

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

The TP is my first WM phone. I like the classy look but am quite annoyed by some bugs. Do you guys have any solutions?

1) When I am using my keyboard to type in Internet Explorer, I can't see any of the text. The cursor moves but the text doesn't show up. It's like the font color is white. It works fine with the on screen keyboard but the hardware keyboard has this problem. Anybody else having this problem?

2) Is there a way to send a text message to numbers like "googl". It stands for 46645 but I don't know how to type "googl" in and have the phone convert it into 46645. Also, with the "Phone Keypad" selected (the one that has digits with three letters assigned to each digit) and typing "googl" enters letters into the TO field. The phone doesn't recognize that as a valid destination. Anyone know a way around this?

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

[quote=Akshay00;480696]The TP is my first WM phone. I like the classy look but am quite annoyed by some bugs. Do you guys have any solutions?

1) When I am using my keyboard to type in Internet Explorer, I can't see any of the text. The cursor moves but the text doesn't show up. It's like the font color is white. It works fine with the on screen keyboard but the hardware keyboard has this problem. Anybody else having this problem?

are you using the Diamond Tweaks tools?
If you are in landscape mode,check to see if cleartype is enabled or not while in landscape..If so..turn it off.I had that issue this afternoon once I enabled it..my text was back when I turned it off

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

[quote=Tower;480713]I'm not using any tweaks. I tried to turn on ClearType but that didn't fix anything. It just made the text look like crap. This phone has wayyyy too many bugs.

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

is the sliding mechanism different than the mogul? it feels somewhat stiff, like there is not spring or magnetic snap action. Not the end of the world or even that big of a deal just wondering if everyones is like that or its just me.

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

Is there a way to power on the device w/ any of the other buttons besides the power button? There's not an option for it in Settings > Buttons like there was on the PPC-6700.

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

I had the same problem, but I looked and saw that there was a small plastic piece HTC puts on it. I peeled it off and it slides smooth now! Open your phone and look behind the screen, it wedges between the keyboard.

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

Actually, both the Mogul and Apache ac power adapters work just fine, I now have an adapter I can take to work, one to leave home, and a spare.
PS, the Car adapters work fine, as well.

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

thanks, i did this and it definately is better, it still feels a little odd, could just be me. The mogul seems so much springier.

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

The connectors seem to be slightly different shapes. Putting the Apache connector in the TP works and doesn't damage anything?

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

From what I understand, none of the mini-USB ports are proprietary for the HTC phones. So all the chargers should be interchangable. I'm actually using a USB>Mini-USB data cable at work (originally purchased for my mogul) and it works just fine.

I know for a fact that if you purchase the HTC Car Charger that I posted pics of in the accessories thread, it definitely works.

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

Yeah, I don't get how, since the shapes seem off, but all Mini-USB cables seem to work fine.

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

Is that an LD beside the speaker for the earpiece? To be honest, I would like some sort of visual notification when bluetooth is on and there is an awaiting message (email, text and/or voicemail).

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

Hopefully someone on here has an answer. I posted this on Sprintusers too, but wanted to see if anybody else had an idea (aside from adding a registry edit to correct this):

Can anybody else tell me how we can get rid of the "Message sent" notification on the text messaging screen? I hate having to hit dismiss every time I send a text. It's really annoying.

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

Red edit is the only option in truth unless someone has designed a cab to do a quick install. Resco Reg edit would be the best program to use in my opinion if you are worried about issues and programs messing with the registry.



Disable the SMS Sent notification

If you're tired of the "Message Sent" notification after sending an SMS/text message, you can disable them:
HKLM\Software\Microsoft\Inbox\Settings\SMSNoSentMs g = 1 (DWORD decimal)
And to re-enable:
HKLM\Software\Microsoft\Inbox\Settings\SMSNoSentMs g = 0 (DWORD decimal)

Please note that the 'Settings' key may not exist in your device, and thus may have to be created first.

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

use this file, its called diamond tweak. Somebody created it and i donated but you don't have to donate. The thread is around here but this program works perfect, plus tives you extra tweaks if you want them, but aren't forced. its easy to use also :headbang:

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

Here you go, you get it from here. xda has a forum on this product, they sent me there

http://montecristoff.webs.com/

definitely a must!!

Re: TP Software Issues/Unresolved Issues/Feature Requests
 

Awesome. Imma check this out now.