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  #821 (permalink)  
Old 10-07-2008, 03:23 PM
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Re: Touch Pro Release date pushed back Farther

Quote:
Originally Posted by RCHandy44 View Post
I just got off the phone with a sprint sales rep. She said the touch pro would come out October 19th and that she would give me a call so that I could order it. =D>
I hope you're ready for the following conversation:

"Hello sir. I am calling as a follow-up to your inquiry regarding the HTC Touch Pro for purchase. Unfortunately, we've been told recently that the release of this phone has been pushed back."

Again, all of you who have been calling cs reps. They are the absolute last people to know about delays.

Last edited by drexappeal; 10-07-2008 at 03:38 PM.
  #822 (permalink)  
Old 10-07-2008, 03:40 PM
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Re: Touch Pro Release date pushed back Farther

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Originally Posted by drexappeal View Post
I've got all the confirmation I need. Everyone else can hope for 10/19 or 10/26.

I'm expecting 11/2.
ditto or whenever it's released.just reading about the diamonds' problems makes me wanna wait.maybe the delay is a good thing....
  #823 (permalink)  
Old 10-07-2008, 03:50 PM
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Re: Touch Pro Release date pushed back Farther

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Originally Posted by drexappeal View Post
I hope you're ready for the following conversation:

"Hello sir. I am calling as a follow-up to your inquiry regarding the HTC Touch Pro for purchase. Unfortunately, we've been told recently that the release of this phone has been pushed back."

Again, all of you who have been calling cs reps. They are the absolute last people to know about delays.
That's if someone from Sprint actually calls him! Haven't we all heard that one before?
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  #824 (permalink)  
Old 10-07-2008, 04:22 PM
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Re: Touch Pro Release date pushed back Farther

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Originally Posted by mr8820 View Post
ditto or whenever it's released.just reading about the diamonds' problems makes me wanna wait.maybe the delay is a good thing....
Yeah. The delay isn't a problem for me at all, especially if it's to troubleshoot any "hiccups."
  #825 (permalink)  
Old 10-07-2008, 04:23 PM
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Re: Touch Pro Release date pushed back Farther

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Originally Posted by Tripdub1 View Post
That's if someone from Sprint actually calls him! Haven't we all heard that one before?
Very true. Although, I must say, Sprint has been pretty good about getting back to me since Dan Hesse took over. Very odd that it improved that dramatically, but all of my major issues I had were prior to January 2008. Maybe it's just coincidence, but they're slowly but surely improving.
  #826 (permalink)  
Old 10-07-2008, 04:38 PM
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Re: Touch Pro Release date pushed back Farther

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Originally Posted by drexappeal View Post
Very true. Although, I must say, Sprint has been pretty good about getting back to me since Dan Hesse took over. Very odd that it improved that dramatically, but all of my major issues I had were prior to January 2008. Maybe it's just coincidence, but they're slowly but surely improving.
Very true...but I still couldn't resist throwing a shot in there at Sprint.
  #827 (permalink)  
Old 10-07-2008, 04:56 PM
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Re: Touch Pro Release date pushed back Farther

maybe someone from sprint read how many people with diamonds were gonna return them for pros.by pushing it back,they've eliminated the 30 day exchange.
  #828 (permalink)  
Old 10-07-2008, 04:58 PM
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Re: Touch Pro Release date pushed back Farther

Quote:
Originally Posted by drexappeal View Post
Very true. Although, I must say, Sprint has been pretty good about getting back to me since Dan Hesse took over. Very odd that it improved that dramatically, but all of my major issues I had were prior to January 2008. Maybe it's just coincidence, but they're slowly but surely improving.
is his email still dan@sprint .com?
  #829 (permalink)  
Old 10-07-2008, 05:30 PM
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Re: Touch Pro Release date pushed back Farther

My local Sprint store rep. that has always been a straight shooter told me the Oct. 19th for telesales AND his store... That would be cool.

And there is no way Best Buy will have this phone before Sprint stores. Also, the EVP caters to the companies normal phone purchasing. They may not be equipped to be the first out the door with new phones. Just because your company does business with Sprint does not equal bleeding edge phone sells. Most companies, who make large cell purchases would rather wait a bit before buying brand new phones. My company wait about 3-4 months until all the bugs are worked out so our IT dept. does not waste time working on the phones. If an individual at my company rushes out and gets a phone on day one, that is on them, not the company.

So if your unhappy with the EVP release date, don't act like your EVP company is mad. They probably don't care in the least bit. Cancel your EVP order and call telesales....
  #830 (permalink)  
Old 10-07-2008, 05:31 PM
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Re: Touch Pro Release date pushed back Farther

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Originally Posted by Tripdub1 View Post
Very true...but I still couldn't resist throwing a shot in there at Sprint.
Oh, no doubt I understand. Up until this year, in 2007, they went from double charging my account for 6 months straight to also losing the only cell phone number I had for the first 7 years on Sprint (which also made me have to contact every single business contact to let them know about my changed phone number). Yeah, I had my share of problems with Sprint before and would've left had it not been for the stupid early termination fee that I refused to pay.
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