Hardware Keyboard Stops Working

[lexluthor]

My Verizon Touch Pro hardware keyboard just randomly stops working at times.

Usually in the middle of an email or text, it just goes dead. Hitting any keys doesn't make the backlight come on either.

Sometimes it comes back on it's own after a while. It always works again after a soft-reset.

I did some searching and saw some issues with S2U2, but I don't use that.

Can't really think of any other software that I recently installed that's causing this. I don't think I've installed anything new since I've noticed this happening.

Could this be a hardware problem and not software? Any ideas what to do?