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Old 05-13-2010, 10:27 AM
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lexluthor
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Re: Hardware Keyboard Stops Working

I spoke to Verizon. I'm not under warranty at the moment.

The first thing they wanted to do is a hard reset. I really want no part of that with all I've got installed and such. I have SPB Backup, but I'm not confident that will fully restore me after the hard reset and I really don't want to go through re-installing/re-configuring everything.

Seems like there's a good chance it's a hardware issue anyhow. And if the hard reset does work, then I probably can't restore with SPB anyhow or it'll just put back in the software problem.

I'm pretty sure I didn't install anything or make any recent changes that could cause this.

I'll have to check with my company to see what possible early upgrade options I have. I am due an upgrade in early August, so I might just try to deal with this until then rather than go through a hard reset.

Any other ideas?
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