PPCGeeks Forums HTC Arrive HTC HD2 HTC Thunderbolt HTC Touch Pro 2 HTC Evo 4G HTC Evo 3D Samsung Galaxy S II Motorola Droid X Apple iPhone Blackberry
Go Back   PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro
Register Community Search

Notices


Reply
 
LinkBack Thread Tools Display Modes
  #1 (permalink)  
Old 03-10-2010, 10:47 AM
Nessun's Avatar
Lurker
Offline
Pocket PC: touch pro
Carrier: sprint
 
Join Date: Sep 2009
Posts: 2
Reputation: 0
Nessun is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Touch Pro that keeps restarting.

Last night I was at a concert and sent a few text then the concert got good so I stopped touching my phone. At the end of the concert I grabbed my phone and noticed it was off. When I attempted to turn it on it just vibrated like every 3 seconds over and over but the screen never turned on. I pulled the battery and tried again with the same result. This happened for about an hour. I finally attempted to boot it while holding the reset key. Upon doing so the phone actually booted but the second I let go of the reset button the phone would stop booting and would do the vibrate every 3 seconds. Next I tried leaving the battery out for a 20minutes and tried booting it. It booted about halfway then shutoff and went to the vibrate every 3 seconds. So next time I left the battery out for about an hr. The phone booted and I thought maybe it was fixed. It then began just randomly rebooting sometimes after 30 seconds of booting up sometimes 5minutes after booting up. So I took the battery out for the night and figured I would put it back in in the morning and hopefully it would be fine. Now it is morning and I have put the battery in the phone boots up and seems to work ok but the second the phone goes to turn the screen off it reboots every time.

Now I have a few questions about this.

Anyone ever heard of this happening and can it be fixed?


The important questions.
I modded the rom and am running energy rom, Sprint is currently allowing its customers to add the insurance on there phones but I don't know if first they will allow me to get it because I purchased the phone from ebay and not them. Second will they cover my phone seeing as it doesn't have stock rom.

Note:
1 post I read with an issue saying the phone kept restarting said the battery was the issue. I have 3 batteries and tested it did not fix it.
Also I am affraid to attempt to flash the rom incase it rebooted in the middle of it.

Thanks in advance.

Last edited by Nessun; 03-10-2010 at 10:52 AM. Reason: adding more info
Reply With Quote
  #2 (permalink)  
Old 03-10-2010, 09:48 PM
eXcali's Avatar
PPCGeeks Regular
Offline
Pocket PC: HTC Touch Pro
Carrier: Verizon
 
Join Date: Dec 2009
Posts: 82
Reputation: 125
eXcali is keeping up the good workeXcali is keeping up the good work
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Touch Pro that keeps restarting.

try cleaning up the contacts on the battery and the phone where it connects to the battery.
Reply With Quote
  #3 (permalink)  
Old 03-11-2010, 12:12 AM
Nessun's Avatar
Lurker
Offline
Pocket PC: touch pro
Carrier: sprint
Threadstarter
 
Join Date: Sep 2009
Posts: 2
Reputation: 0
Nessun is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Touch Pro that keeps restarting.

Randomly while at work today it started working and allowing me to use it, but I am worried it won't last long... Anyone able to answer my previous.


The important questions.
I modded the rom and am running energy rom, Sprint is currently allowing its customers to add the insurance on there phones but I don't know if first they will allow me to get it because I purchased the phone from ebay and not them. Second will they cover my phone seeing as it doesn't have stock rom.
Reply With Quote
  #4 (permalink)  
Old 03-11-2010, 12:20 AM
eXcali's Avatar
PPCGeeks Regular
Offline
Pocket PC: HTC Touch Pro
Carrier: Verizon
 
Join Date: Dec 2009
Posts: 82
Reputation: 125
eXcali is keeping up the good workeXcali is keeping up the good work
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Touch Pro that keeps restarting.

No, you won't be able to get insurance on it. It has to be a phone purchased from Sprint, and within so many days (30 or 60) of the initial purchase to use insurance. That's not to say that one of their Reps won't add it to your account, you'll just be S.O.L. if you try to file a claim.

Have you tried a hard reset on the device yet? If not give it a try and see what happens. Also there is a chance one of the ribbon cables is either damaged or worked its way loose. It's worth checking them out before giving up on the phone.

Last edited by eXcali; 03-11-2010 at 12:23 AM.
Reply With Quote
  #5 (permalink)  
Old 03-11-2010, 04:42 AM
TeamMike's Avatar
PPCGeeks Regular
Offline
Pocket PC: Mogul -> TP -> EVO
Carrier: Sprint
Location: VA 757
 
Join Date: Nov 2007
Posts: 54
Reputation: 10
TeamMike is a n00b
Mentioned: 0 Post(s)
Tagged: 0 Thread(s)
Re: Touch Pro that keeps restarting.

maybe the soft reset buttom is stuck? i remember reading something like that a long time ago about the mogul... i think... but still, its a possibility.
Reply With Quote
Reply

  PPCGeeks > Windows Mobile > WM HTC Devices > HTC Touch Pro


Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


All times are GMT -4. The time now is 10:09 PM.


Powered by vBulletin® ©2000 - 2024, Jelsoft Enterprises Ltd.
Content Relevant URLs by vBSEO 3.6.0
©2012 - PPCGeeks.com