Please Help! Lost IE and opera connection after Sprite Backup

[funklikewhoa]

Greetings! I upgraded my ROM on the htc website for my touch pro last night and used sprite backup to restore my programs/personal data. Everything went fine except i lost my data connection. I cannot receive email, get weather data, or use the browsers EXCEPT Skyfire is still working...strange. Is there a connection setting that got fouled up? Please help!

[I m J James]

Originally Posted by funklikewhoa

Greetings! I upgraded my ROM on the htc website for my touch pro last night and used sprite backup to restore my programs/personal data. Everything went fine except i lost my data connection. I cannot receive email, get weather data, or use the browsers EXCEPT Skyfire is still working...strange. Is there a connection setting that got fouled up? Please help!

Is your DATA connection switched on in CONNS manager? Make sure your phone is not set on AIRPLANE mode. Did you hard reset your phone after flash?.(After every rom flash you should always hardreset).

[funklikewhoa]

Yes, data connection is switched on. checked modem connection and its set to sprint #777. I didn't hard reset the phone after the rom flash...you think i should hard reset, then restore with sprite again? Strange how all data connections fail (mail,weather,ie,opera and any other software using the internet) EXCEPT skyfire

[I m J James]

Originally Posted by funklikewhoa

Yes, data connection is switched on. checked modem connection and its set to sprint #777. I didn't hard reset the phone after the rom flash...you think i should hard reset, then restore with sprite again? Strange how all data connections fail (mail,weather,ie,opera and any other software using the internet) EXCEPT skyfire

Yes, HardReset.

1. Turn your Touch Pro completely off! (Yes, turn it off…no, really. Turn the Fluffy thing off!)
2. There is a 3 button combo that you must perform. Make sure you press them all at once.
3. The 3 button combo is this: a. The Power Button. b. The Volume Down Button. c. The D-Pad(action) Button. (You know, the little circle, the “enter” button.)
4. Hold this combo until a grey screen comes on the screen. It will tell you to push the Volume Up button to confirm the hard reset.
5. Follow the rest of the instructions on the screen and you will be good to go!




Good Luck

[funklikewhoa]

ive also gone into epst to see if any of the values were missing but didn't notice any

[funklikewhoa]

ill try that...be back shortly

[funklikewhoa]

no dice. any other suggestions? I think i might try doing a backup using the replace option in sprite backup instead of the merge. whadayathink?

[basilray]

Two options:

1. Hard reset and restore only your PIM data from Sprite
2. Export your current registry - Hard Reset - Extract Registry again - use your program of choice to compare the two files - just google text compare