HTC Discontinued Support for Sprint Touch Pro?

[Tibman]

Well it looks like support has returned to the HTC website, however sprint does not seem to be selling the touch pro anymore.
I would give up on this thread but our poll seems to be switching leaders daily and I think I would like to know the opinion of at least a hundred.
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I just checked the HTC website after reading that there may be a possible stock wm 6.5 updated rom release and could not find anything for the sprint touch pro.
Check for yourself: http://www.htc.com/us/support
Under select a device tab, nothing.

Also if you look in their product category and choose only sprint devices, they have the diamond but no touch pro.... sad day, anyone have any idea?

Direct link to sprint product tab on HTC website: http://www.htc.com/us/products/#/?vi...&filters=2-0-0

[studentjunk]

It's also not on the sprint website anymore.

[Imaginos]

Yes. We're talking about this in a thread right here in this very subforum.

Here: http://forum.ppcgeeks.com/showthread.php?t=87170

edit2 - Oops. I have my posts per page maxed out. Edited just to link thread.

[rstoyguy]

The good Lord gave us PPCGeeks, we don't need HTC anymore!

Moved to the HTC Touch Pro forum.

[Tibman]

If they discontinue the touch pro, then they will have to give an upgrade to the touch pro 2 if you have the warranty and your touch pro breaks.
I am on my third and I got the touch pro the day it came out, so it wont be long before this one craps out too.

[pjohnnylost]

Just read about the discontinued support and wanted to let you know about a call I placed to HTC back on November 22, 2009! My phone has been acting up ever since I installed the MR update! Wrote an email to HTC and they responded with a ticket number and gave me a number to call and speak to a technician 1-866-449-8358! I explained to him what was going on and so he wanted me to try and reinstall the MR update, saying that it probably didn't install everything the first time I did it! I was concerned about reinstalling it and something happening to my phone and bricking it! He said that if I had an issue with the phone after trying to download it to call a HTC warranty & repair center and they would look into the matter! Its obvious to me now that there is an issue with the MR update and so they pulled it from the site! We might be getting an update to 6.5 soon!

[Imaginos]

Originally Posted by pjohnnylost

Just read about the discontinued support and wanted to let you know about a call I placed to HTC back on November 22, 2009! My phone has been acting up ever since I installed the MR update! Wrote an email to HTC and they responded with a ticket number and gave me a number to call and speak to a technician 1-866-449-8358! I explained to him what was going on and so he wanted me to try and reinstall the MR update, saying that it probably didn't install everything the first time I did it! I was concerned about reinstalling it and something happening to my phone and bricking it! He said that if I had an issue with the phone after trying to download it to call a HTC warranty & repair center and they would look into the matter! Its obvious to me now that there is an issue with the MR update and so they pulled it from the site! We might be getting an update to 6.5 soon!

That certainly is an optimistic spin on things. I'm going to try and get some more info the next time I chat a rep.

[paulrowlett]

Originally Posted by Tibman

If they discontinue the touch pro, then they will have to give an upgrade to the touch pro 2 if you have the warranty and your touch pro breaks.
I am on my third and I got the touch pro the day it came out, so it wont be long before this one craps out too.

no they wont, as long as they have refurs to hand out.

[tltwelve]

Originally Posted by paulrowlett

no they wont, as long as they have refurs to hand out.

here is how to get warranty replacement for TP->TP2. bring damage TP to your nearest carrier store. ask to speak with a tech and let him call you insurance for you. with his words and statements, you likely to get TP2. works 90% of the time. happy modding

[Tibman]

I do not understand how they could possibly be making any money off of this phone, I do not know anyone who is not on their second or third phone. No wonder they would drop it, I mean come on, their have been so many problems with it, people here on ppcgeeks have been working on it since it came out a year ago and their is still no rom without some kind of glitche.