Storage card disappears when connecting in "Disk Drive Mode" with USB Cable

simonlens · #1 (**permalink**) 11-05-2009, 09:57 PM

Hey Guys,

I met a problem. Normally, when I connect my TP2 to PC, it shows what mode to choose, Activesyn or Disk Drive mode or Internet Sharing. I tried Disk Drive Mode, and it worked very well while I copied big files & music songs to my storage card.

Then later, I met some problem, I "Clear Data" of my TP2, you know, full reset. Then now when I connect my TP2 to PC, when I choose "Disk Drive mode", my storage card can't show in my PC.. You know, I need to copy some files to the storage card, but I can't see it!!!!

When I followed big geeks here to check in Start\Settings\Connections\USB to PC, the Disk Drive mode(Faster file transfer) says:

"The storage card won't be displayed in the device's File Explorer when connected to a PC in Disk Drive Mode."

Does anyone has a clue to what's happening with my device? Did I change the settings when I restored the "Manufacture settings"?

Thanks in advance!

mikejones13 · #2 (**permalink**) 11-05-2009, 10:00 PM

Mine says the same thing, and I am on stock. First, when you do that and connect your usb to pc your phone turns into a DISK DRIVE basically. So you won't be able to see the card in file explorer when you connect. Because the PC is looking at it. I don't think I have ever been able to do that with my vogue, TP1 or TP2. And what you can do is unplug the usb from the phone. Then plug it back in and when the pop up comes on the screen choose disk drive as well.

simonlens · #3 (**permalink**) 11-05-2009, 10:47 PM

Quote:

Originally Posted by mikejones13

Mine says the same thing, and I am on stock. First, when you do that and connect your usb to pc your phone turns into a DISK DRIVE basically. So you won't be able to see the card in file explorer when you connect. Because the PC is looking at it. I don't think I have ever been able to do that with my vogue, TP1 or TP2. And what you can do is unplug the usb from the phone. Then plug it back in and when the pop up comes on the screen choose disk drive as well.

Thanks Mike! But my problem is:

I wanna copy some files to the storage card, but I CAN'T see it from my desktop while normally, it will pop up as a drive that I can read the files in it.

Kinda weird... any clue?

Thanks!

mikejones13 · #4 (**permalink**) 11-05-2009, 10:52 PM

Have you run activesync? You can go through activesync or WMDC and navigate to your sd card from there.. Also you can try resetting your phone and pc.

gutrrob · #5 (**permalink**) 11-05-2009, 10:59 PM

Maybe your SD card is currupted, Does your phone see the SD card when not connected to the PC

simonlens · #6 (**permalink**) 11-05-2009, 11:00 PM

The real problem is I wanna copy big files(iGo8 GPS maps, several GBs...) to my storage card, normal small software files are fine.

And it seems like there is no options for me to choose since there is no "check box" as other devices do. See here:

I think there must have some setting there for it.

Is that possible? Or does anybody have some patch to fix it?

simonlens · #7 (**permalink**) 11-05-2009, 11:06 PM

Quote:

Originally Posted by gutrrob

Maybe your SD card is currupted, Does your phone see the SD card when not connected to the PC

Thanks gutrrob!

My microSD card is fine. I can copy files to storage card when I sync with my PC through Activesync.

When I clicked the Disk Drive mode, my speaker of PC also give sounds when a normal USB Drive connects, but there is no pop-up window shows up, and I also can't see the card either from My TP2 or PC. Just as what the message says,

"The storage card won't be displayed in the device's File Explorer when connected to a PC in Disk Drive Mode."

Hehe...interesting....

mikejones13 · #8 (**permalink**) 11-05-2009, 11:12 PM

Well your screen shots are completely different from the first post to your last post. What did you install in between? Second, you can't navigate to your card through MY COMPUTER? Did you flash a custom rom? What OS are you running on your pc. And finally have you been able to connect your phone and use it as a disk drive before all of this? On windows 7 or at least on mine every time I do a hard reset and connect my phone as a disk drive it installs a driver automatically.

simonlens · #9 (**permalink**) 11-05-2009, 11:20 PM

Oh, I just quoe somebody else's screen shot of their device, to show the difference.

My TP2 is original. Just hard reset twice. My computer is running Windows XP Sp3. And I did connect with "Disk Drive mode " before and copies iGuidance V2009 GPS software and maps to the SD card.

But this time, I totally can't see any drive showing up in my computer when I connect it with "Disk Drive Mode" ---- either from Explorer in Windows XP or my TP2 when it connects as Disk Drive mode.

That's why I post here to ask for help.....

jlbusch · #10 (**permalink**) 11-05-2009, 11:23 PM

When I use the phone USB as a disk drive it shows up as another lettered drive just like a thumb drive, you should be able to navigate to the phone SD card via My Computer, you cannot see the SD card on the device like this though. It may be easiest to just use activesync and WMDC to connect the device and copy files to where you want them.
Are you sure you can't see the phone as a regular disk drive via My Computer?