Sprints matches Big reds TP2 price! (May not work) - Page 43

xconwayx · #**421** (**permalink**) 10-01-2009, 01:31 PM

Brittany HThe price match offer is only being extended to Corporate Liable accounts.

Fun fun

fceeviper · #**422** (**permalink**) 10-01-2009, 01:37 PM

I'm asking her now if they do price match with Vz....holding......

Now, she is trying to get it for me.....asking her supervisor......

xconwayx · #**423** (**permalink**) 10-01-2009, 01:44 PM

I've been shot down twice on Sprint Chat. Working on #3.

xconwayx · #**424** (**permalink**) 10-01-2009, 01:46 PM

#3 fail. Anyone have any other ideas?

fceeviper · #**425** (**permalink**) 10-01-2009, 01:48 PM

Ok, now she submitting the credit form to her supervisor to approve.......holding....

xconwayx · #**426** (**permalink**) 10-01-2009, 01:49 PM

Tim HI do apologize, however I was just informed the option is not available for customers at theirs time.

I apologize for the repeat posts. I am furious.

DomSim · #**427** (**permalink**) 10-01-2009, 01:49 PM

im on with retentions now. was shot down twice on echat. retentions authorized it. charging my account 449.99 giving me a 150 dollar credit plus 100mir = 199 woot!

edit: just kidding, they put me on hold to order the phne, then a "manager" answered denied the adjustment since i have a sero plan. on a good note, he waived the etf on my account. looks like i may be switching to verizon sheeeesh

xconwayx · #**428** (**permalink**) 10-01-2009, 01:52 PM

Quote:

Originally Posted by DomSim

im on with retentions now. was shot down twice on echat. retentions authorized it. charging my account 449.99 giving me a 150 dollar credit plus 100mir = 199 woot!

Retentions? Could you explain this to a complete idiot?

**[sammich]** · #**429** (**permalink**) 10-01-2009, 01:57 PM

Quote:

Originally Posted by xconwayx

Retentions? Could you explain this to a complete idiot?

Retentions is the department that handles customers that want to discontinue service. They normally have the most power to make changes/give you discounts/adjust prices. They are normally really nice, but you have to sound like you want to switch to another carrier. Don't be blunt about it.

Call *2, press the option to make changes to your account, and I believe 5 is the button to get retentions (it should say 'Disconnect Service')

colk · #**430** (**permalink**) 10-01-2009, 02:01 PM

Thats the deal I ended up with before 10/1