Re: Sprints matches Big reds TP2 price!
I have tried everything guys retention, chat, telesales, am within my 30 days and everyone basically has said keep it or return it we cannot match the price...
kareem hudson: "please help brent h, i love the phone have been with sprint for ********** years but dont want to pay more if people are getting it for less...i am definately within my ********** days of having the phone"
09/28/2009 05:08:18PMkareem hudson: "so could return it at anytime"09/28/2009 05:08:41PMkareem hudson: "i do have a verizon account as well and could open a second line and but the phone their for $********** if I had **********"09/28/2009 05:08:56PMAgent (Brent H): "Yes, I understand, Kareem. I am continuing to research the pricing."09/28/2009 05:09:02PMkareem hudson: "thank you so much"09/28/2009 05:14:08PMAgent (Brent H): "Hi Kareem; I sincerely apologize, however, we do not price match our devices with other carriers. The price that you see on Sprint.com is our reduced price."09/28/2009 05:14:38PMkareem hudson: "so how are all these people getting sprint to give the additional discounts?"09/28/2009 05:14:49PMkareem hudson: "i have researched all weekend and it is real."
8/2009 05:33:54PMAgent (Brent H): "You're welcome. I have not found a release date for version **********.********** at this time; I sincerely apologize."09/28/2009 05:36:11PMkareem hudson: "ok so am out of luck on price adjustmes or offers?"09/28/2009 05:36:19PMkareem hudson: "you dont have to call it a price match"09/28/2009 05:36:31PMkareem hudson: "just some sorta relief on the price?"09/28/2009 05:37:55PMAgent (Brent H): "I apologize; we are not able to negotiate the price of the phone; I completely understand what you would like, however, I am not able to negotiate the price down further."09/28/2009 05:38:16PMkareem hudson: "ok, well i guess i gotta keep researchin and keep trying"09/28/2009 05:38:20PMkareem hudson: "thanks for your help"09/28/2009 05:38:42PMkareem hudson: "how about a car charger, bluetooth, anything?"09/28/2009 05:39:39PMAgent (Brent H): "Other than the prices that you see at the Sprint Store or online, the price that you see is what you will pay for. Again, there is not room for negotiation."09/28/2009 05:39:57PMkareem hudson: "Brent, it makes me wonder if you are sitting in your office laughing out loud and thinking what is with this crazy sprint customer?"09/28/2009 05:42:27PMAgent (Brent H): "Kareem, I completely understand your desire to get a reduced price on our products; we want to provide value to our customers. However, we have limits to pricing."
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