BMW phone controls don't work when device is locked

[mrityu]

Hi all,

I just joined this forum and this is my first post. I recently upgraded from a Sprint Touch Pro to a Sprint Touch Pro2. I noticed that the phone controls in my BMW 335i are unable to dial a number when the device is locked. Instead I get a message on the phone screen to unlock the device. This is really irritating since the device auto-locks itself after 15 minutes and I am required to PIN-lock my device (Exchange policy). It makes the steering wheel phone controls essentially useless, since the whole idea was I could make calls without taking my eyes off the road. What's the point if I have to wake up the device and unlock it first while driving? This used to work fine with the Pro. Any idea what's causing this and how to fix it? Both phones were running WM6.1, so it is definitely not an OS thing.

Thanks!