To have TEP or not have TEP - Page 2

8notime · #11 (**permalink**) 09-14-2009, 07:19 PM

The only thing I don't like about TEP is that they send out refurbished devices. I baby my phone too, and it never gets any scratches on it. However I've had to use TEP a few times and I've received replacements that have had scratches on the screen and I had to call them back to get them to send out another one. If you do this 2 times, the 3rd time they will finally send you a new one.

8notime · #12 (**permalink**) 09-14-2009, 07:20 PM

Quote:

Originally Posted by rdcrds

well to me i got enough bills that just protect me LOL but 7$ a month might not seem like a lot but hey with that 7$ times 12 months that is 94$.

Plus the $50 deductible.

**Dragon2** · #13 (**permalink**) 09-14-2009, 07:35 PM

yea id get it, these phones are expensive and i could totally see sprint trying some whoohaaa and you will be screwed...

hoopsta1423 · #14 (**permalink**) 09-14-2009, 08:08 PM

I have TEP and my keyboard on my touch pro stopped working. Took it to a sprint store and they ordered me a new TP on saturday and it got there today. Free of charge....I think its worth it, especially after dropping my motoq in the pool a couple years ago and having to pay full price for the mogul...ughh

jptouch · #15 (**permalink**) 09-14-2009, 09:29 PM

1st off I'm going to say that I work at a Sprint store and I do pay for the insurance on my TP2. Yes it is a $100 deductible to Asurion because of the type of phone you have. Just to let you know that most people dont know and what we dont really bring up is you have a 1 year warranty that we will cover through a repair center long as there is not water damage, physcial damage (scratches are ok), or lost or stolen, which we just started in April. Which by the way is the only reason you would have to spend the $100 deductible if one of these situations happened. Hope I helped.

**Cicatrize** · #16 (**permalink**) 09-14-2009, 09:55 PM

I have used my insurance on 2 devices (mogul twice, touch once). Although I've never had to use it on the Touch Pro 1, I still think that it's worth it. These devices are getting more and more expensive, and $7/mo is nothing compared to $600 for a new phone.

transcend73 · #17 (**permalink**) 09-14-2009, 10:04 PM

I've carried TEP on my Diamond for the entire year I owned it and didn't use it. I continue to carry TEP on the TP2 since it will cost me $599 to replace it through Sprint and I already paid a ton of money for it. In 8 months to a year when the cost of the phone comes down to $100-150 then I might drop TEP.

My 2.5 cents...

**stanglifemike** · #18 (**permalink**) 09-14-2009, 10:10 PM

I baby my phone too, but I still have it for that chance. I dont want to pay out $490 because I drop it and bust it or lose it.

rdcrds · #19 (**permalink**) 09-14-2009, 10:24 PM

Quote:

Originally Posted by jptouch

1st off I'm going to say that I work at a Sprint store and I do pay for the insurance on my TP2. Yes it is a $100 deductible to Asurion because of the type of phone you have. Just to let you know that most people dont know and what we dont really bring up is you have a 1 year warranty that we will cover through a repair center long as there is not water damage, physcial damage (scratches are ok), or lost or stolen, which we just started in April. Which by the way is the only reason you would have to spend the $100 deductible if one of these situations happened. Hope I helped.

Yup and what happends is if they can't fix it they give you a new one well yes a refurb but same thing you get from insureon.I had a pro and they changed it out but as you said it is if there is no water damage.So what the tep gives you is if you get water damage or lose it then you can get another one but the 100$ plus the 7$ if you think about it you will be able to get refurbs off ebay for about 250$ to 275$ once this phoine has been out awhile and if you did not lose the phone they sell like i said in another post for 50$ or more on ebay even not working.

So really if you make it past 3 months you are not saving a lot when by that time you would have paid 21$ and then 100$ so 121$ if you lose it and by then this phone will be 250$ on ebay for a refurb.

**imnuts** · #20 (**permalink**) 09-14-2009, 10:29 PM

Quote:

Originally Posted by rdcrds

So really if you make it past 3 months you are not saving a lot when by that time you would have paid 21$ and then 100$ so 121$ if you lose it and by then this phone will be 250$ on ebay for a refurb.

In that logic, you're still saving >50% and >$100, which is a decent amount of money, and considering the fact that there have been a ton of people complaining that they pay $30/mo for service and whine that the phone costs $150 more, what do you think most people here would rather do? Pay $250 or $120? Also, using that logic, you'd have to have your phone for 12-18mo before it wouldn't pay you to have the TEP as the ebay phones would be less by then. What was posted above about having insurance for approx. a year on the device is probably the best option as that is probably the most likely timeframe where it would break that you'd want it replaced. Start to get longer than that, and new devices come out and you may be better off upgrading, or you could then get a used one for much cheaper as people sell them to upgrade.