Get rid of the Cannot Connect Dial:#777 Popup?

wavezero · #1 (**permalink**) 09-11-2009, 01:23 PM

For some reason my data connection seems to be much weaker on the TP2 than it was on the TP. I get the "Cannot Connect Dial: #777" pop-up 100 times a day and it's driving me insane. Anyone know how to get rid of that?

Thanks!

mountainwampus · #2 (**permalink**) 09-11-2009, 01:31 PM

I had this same problem when I first activated the phone. I was able to fix it using online chat at Sprint.com. But, my problem could be different because I had NO data connection. If your data connection is intermittent, it could be a defective phone or a software glitch.

wavezero · #3 (**permalink**) 09-11-2009, 01:48 PM

The data has always been poor in my building. I just don't want it to pop up and tell me all the time!

Othelious · #4 (**permalink**) 09-11-2009, 02:30 PM

I had the exact same problem, it has to do with their system was overloaded and a little messed up. They released a new phone plan and everything all at once, so phone activations and updates were way behind, and when we activated our phones the last few days, the network didn't get refreshed properly, so we didn't get data properly set on the new device.

Call into tech support, and they should be able to fix you right up. The guy I talked to said there where quite a few people that had this problem, especially ones upgrading from the TP for some reason.

wavezero · #5 (**permalink**) 09-11-2009, 03:04 PM

Quote:

Originally Posted by Othelious

I had the exact same problem, it has to do with their system was overloaded and a little messed up. They released a new phone plan and everything all at once, so phone activations and updates were way behind, and when we activated our phones the last few days, the network didn't get refreshed properly, so we didn't get data properly set on the new device.

Call into tech support, and they should be able to fix you right up. The guy I talked to said there where quite a few people that had this problem, especially ones upgrading from the TP for some reason.

Did you have to do a hard reset? They're saying that's how they are telling everyon to fix it...

**clueless25** · #6 (**permalink**) 12-04-2009, 08:15 PM

Turn off #777?? you wouldn't be able to make a call lol.

Quote:

Originally Posted by wavezero

The data has always been poor in my building. I just don't want it to pop up and tell me all the time!

cbreze · #7 (**permalink**) 12-04-2009, 09:56 PM

I get this on my verizon tp2, but usually only when tethered. I'm not roaming and have a good 3g signal. It goes away with a click but sometimes comes back. I generally am able to ignore it since my eyes are on my laptop anyway. It seems to have no effect otherwise and my signal is fine so I'm perplexed as to why it pops up. I can certainly see how irritating this would be trying to use your phone.

mountainwampus · #8 (**permalink**) 09-11-2009, 02:30 PM

Perhaps you can disable data when your not using it? You can map the end key to do this in settings>buttons>End Key. That's all i got for now.

**Dragon2** · #9 (**permalink**) 09-11-2009, 02:47 PM

+1 on this post, that annoys me when im at work...

wavezero · #10 (**permalink**) 09-11-2009, 03:57 PM

Quote:

Originally Posted by mountainwampus

Perhaps you can disable data when your not using it? You can map the end key to do this in settings>buttons>End Key. That's all i got for now.

Question: "The air conditioning on my brand new Lexus doesn't work?"

Solution: "Then don't use it."

I appreciate you trying to help, but that's not a solution at all.