Touch Pro2 falls back from EV-DO to 1x

[8notime]

Originally Posted by alxab

Got my Sprint TP2 yesterday. Initially shows "EV" on the top bar. As soon as I start the web browser it immediately falls back to 1X. The Internet is slow, speedtest shows only 100-200 kbbs. Same thing happens every time I am trying to do anything data-related, like send-receive mail, etc. No EV-DO for me. My old Mogul was just fine with EV-DO. What could be wrong? Any suggestions to put it back on 3G network?

I've hacked enough Sprint Touch Pro's to work on Verizon to know that this is a sign that your EVDO is not authenticating properly.

If you do a ##DEBUG# and then go to the HDR menu, does the AN/AAA authentication value say "1 = Authenticated" or does it say a bunch of numbers with dashes in between? If it says the former then disregard what I said. If it says the latter, you need to call Sprint Tech Support and tell them your phone didn't get provisioned correctly and your EVDO session isn't authenticating. They might have to reset your profile.