Sero Plan & TP2 orderers - Page 4

sumo911 · #31 (**permalink**) 09-05-2009, 04:49 AM

my nderstanding is that u can activate the tp2 online yourself with no problem. but if your parents/sister want to receive the mail in rebate, the phone they ordered has to be active on their account for at least 30 days. if you/your family dosent care about the MIR, then i assume what you proposed would be fine, and you should be able to activat the tp2 on your account via the sprint website like a few members here have already done.

**TnA-2xXtReM** · #32 (**permalink**) 09-05-2009, 08:49 AM

I know that it says "your device must be active for 30 days to finalize processing of rebate submission", but no where it says that the device must be active on that same line that you brought the device for. In the past, I've received my rebate even if I never activate the phone I brought under my account. Well, this is from experience.. so yeah

tomc585 · #33 (**permalink**) 09-05-2009, 09:09 AM

but it seems that basic sero plans dont qualify for the $100 MIR because we dont have the required data add-on right?

hperry · #34 (**permalink**) 09-05-2009, 09:16 AM

Quote:

Originally Posted by tomc585

but it seems that basic sero plans dont qualify for the $100 MIR because we dont have the required data add-on right?

all it said is we need a data add-on which we have with sero. so not sure why $100 rebate would not go through...

if my rebate is rejected for sero, i will fight because the rep that sold me the phone knew i had sero and told me the phone was 350 after rebate.

sumo911 · #35 (**permalink**) 09-05-2009, 09:21 AM

I am excited about my TP2 coming in the mail...but also a bit concerned since I used my friend's sero account upgrade points to make the purchase, and a few members here have chimed in and said that the device I just bought has to be active on the line for which it was purchased for at least 30 days in order to receieve the $100 MIR.

Can anyone else confirm? Or at least point me in the right direction where I can read the clauses myself or something? Any help would be appreciated, guys. TIA.

zebradude · #36 (**permalink**) 09-05-2009, 11:22 AM

I have activated my new TP2 on a old SERO 30 plan. No problems. I had to call it in. I have NEVER been able to do online activation with a new phone that first time once it has been used on my account I can swap it online....

quazimodem · #37 (**permalink**) 09-08-2009, 03:31 AM

So I'm on the sprint website and it says I can't upgrade to the Touch Pro 2.

I get the following message:

Quote:

We're sorry, but the number you entered has been identified as part of the Everything Plus Referral Program (formerly Sprint Exclusive Referral Offer/SERO). Please visit www.sprint.com/everythingplus to complete your Everything Plus phone upgrade, or you may call an Everything Plus sales representative by phone at 1-888-882-4030 to place your order.

Any SERO users actually get a Touch Pro 2? If so, how did you get it?

**popdog54** · #38 (**permalink**) 09-08-2009, 03:34 AM

Yes, I'm on SERO. Call telesales. There are already a couple of threads on this.

quazimodem · #39 (**permalink**) 09-08-2009, 03:44 AM

Telesales are a hit/miss from what ppl have posted in some threads. Curious to know if anyone with SERO has gone to a store and bought it w/o having to upgrade their account.

**TheBundo** · #40 (**permalink**) 09-08-2009, 03:49 AM

Quote:

Originally Posted by quazimodem

Telesales are a hit/miss from what ppl have posted in some threads. Curious to know if anyone with SERO has gone to a store and bought it w/o having to upgrade their account.

I doubt anyone will accept "upgrading" out of a SERO plan. Simply leave, or hang up, and try again. And the stores don't have it yet. Tuesday maybe