Help, Touch Pro 2 has little to almost NO data connection

[bibbin]

Originally Posted by elesbb

Just a quick note didnt read all of the thread, but i have been experiencing horrible data on my Asurion replacement , and also on the one previous to this one . I think the towwers/sprints network is just not functioning properly

That's interesting. In early July, I also received an Asurion replacement and unlike my other phones, it doesn't work AT ALL if I'm inside. If I go drive around calls take forever to dial and connect and data intermittently goes into 1x and then can't connect at all. It NEVER achieves Ev.

I know Asurion replacements carry a one year warranty so I'm thinking about having them send another one. I'm hesitant to get another though because this one shows little prior usage and the next one could be worse. Hoping I can find a solution on my own.

Originally Posted by DaveTN

LOL, it must be because Sprint is selling tons of androids which supposedly use significantly more data than the TP2 which gave them good reason to jack up their monthly fees for it. And now the network has slowed to a crawl...
...just had to rant a bit. sorry.

David

It could also be because of all the Virgin Mobile customers riding on Sprint's network along with their post-paid customers.

Originally Posted by horndoctor

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It very well could be. I'd say if what I suggested doesn't help then you've got a hardware problem or it's on Sprint's end. You might try a different radio although you said calls and everything else worked ok.

What radio would you suggest to try?

[aedon]

Originally Posted by horndoctor

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BTW They probably had you do ##3282# which is a data reprovision but ##786# does a full wipe and restore of epst and reprovision.

So.. I did the ##786# and now my phone is currently deactivated..
the 3282 reactivated my phone almost immeadietly when I was on the chatt with them.. is this going to activate on its own or... am I screwed

[horndoctor]

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Originally Posted by aedon

So.. I did the ##786# and now my phone is currently deactivated..
the 3282 reactivated my phone almost immeadietly when I was on the chatt with them.. is this going to activate on its own or... am I screwed

No No you're not screwed. Your esn is still on the Sprint network. You probably just need to reprogram your mobile number into your phone. That should not have deactivated it your number probably was cleared out.

[horndoctor]

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Try going back into epst and put your number back in.

[horndoctor]

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Sorry! (It's been a while since I did this) I forgot to tell you after you do ##786# you need to program your mobile number & MSID back in (##msl#) then run Update Profile in Settings. That should do it.

[aedon]

Originally Posted by horndoctor

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Sorry! (It's been a while since I did this) I forgot to tell you after you do ##786# you need to program your mobile number & MSID back in (##msl#) then run Update Profile in Settings. That should do it.

Its all good, I contacted sprint and they helped me to do thos steps but still no data :/

They said they are sending me a new phone overnight.
Yay..

That resolves my issue of a bad lcd and hopefully better data

[eric12341]

Originally Posted by aedon

Its all good, I contacted sprint and they helped me to do thos steps but still no data :/

They said they are sending me a new phone overnight.
Yay..

That resolves my issue of a bad lcd and hopefully better data

and if it doesn't then it's definitely the towers.

[horndoctor]

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Originally Posted by aedon

Its all good, I contacted sprint and they helped me to do thos steps but still no data :/

They said they are sending me a new phone overnight.
Yay..

That resolves my issue of a bad lcd and hopefully better data

Oh good!
Yay! You're gonna have a new phone again.
Good for you!

@eric: Agreed!

[aedon]

ya. I already have on order a new lcd screen to a shop on the other side of town that said he would replace it for 35 bucks.

He said he would order the part, he found one for 20 bucks from a dealer in china... and then he woulod charge 15 bucks in labour

That was befor the data crap...

worst comes to worst.. I have 2 touch pro 2s lol

[eric12341]

well u still have to send one back