Help, Touch Pro 2 has little to almost NO data connection

[aedon]

well shit.. in in central tx lol

[DaveTN]

LOL, it must be because Sprint is selling tons of androids which supposedly use significantly more data than the TP2 which gave them good reason to jack up their monthly fees for it. And now the network has slowed to a crawl...
...just had to rant a bit. sorry.

David

[horndoctor]

Wirelessly posted (htc Pocket PC: Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

Originally Posted by aedon

Ok, so as the title states, my phone is have a really hard time connecting.

I still have weather updates, I still get all my calls and all my emails and text messages just fine, but I have NO INTERNET

I can only load google....
This is consistant in all the browsers on my phone. It will only load half of the page I try to go to, and then go to a white screen telling my that the page im looking for doesnt exist, try again.

And it takes like 10 mins for it to even load the half of the page it tried to load.

This only recently started a few days ago, I was on the android port and I installed chatt app off the market. The next day it updated itself and said that a new feature included "local chatt" and that it had turned on my gps to decect where I was at.

IMMEADIETLY after that, my pandora would stop streaming like 20 seconds into a song, my nexflix failed to connect, and my browser would not let me view youtube vids or anything else from other sites where I could stream it.

So I figured it was that app, so I deleated it.
Didnt fix it, s oI formatted my sd card and re loaded the port.
Didnt fix it.

it was then I realized that my windows side was affected aswell because i tried to download a file over at xda while on my mobile browser, and ten mins into the dl, it was only at like 5kb. (only like 2 percent)

and it would always time out.

So I hard reset, nothing

Reflashed, nothing

Flashed a new rom... nothing

Flashed stock 6.1 nothing.... ran the prl and such upgates....
actually got worse and slower

flashed stock 6.5... and ran the updates... still nothing


This is annoying... I hope someone out there knows how to fix this cause where Im at.. my phone used to be the best internet source I had.

I suggest you ask someone from Sprint for your MSL or use this app to retrieve it:

http://forum.ppcgeeks.com/htc-touch-...mogul-etc.html

Then dial ##786# and then click on Menu at the bottom right.
Press Reset then OK and then enter your MSL. The phone will do a hard reset and reprovision. That will reset your data settings. That should fix your issue.

[aedon]

Originally Posted by horndoctor

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I suggest you ask someone from Sprint for your MSL or use this app to retrieve it:

http://forum.ppcgeeks.com/htc-touch-...mogul-etc.html

Then dial ##786# and then click on Menu at the bottom right.
Press Reset then OK and then enter your MSL. The phone will do a hard reset and reprovision. That will reset your data settings. That should fix your issue.

Thanks. I guess its worth a shot, although I spent like 2 hours in a chatt with someone on sprint.com and they had me do something similar, it was like a ##367# number, and then had me deactivate the phone and reactivate it.

Then they had me do re provisions and such and it worked for like 20 minutes and was suuuper slow, but after a soft reset it was nothing again

Im really hoping its the toweres like everyone else is saying

[horndoctor]

Wirelessly posted (htc Pocket PC: Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

It very well could be. I'd say if what I suggested doesn't help then you've got a hardware problem or it's on Sprint's end. You might try a different radio although you said calls and everything else worked ok.

[horndoctor]

Wirelessly posted (htc Pocket PC: Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

Originally Posted by aedon

Thanks. I guess its worth a shot, although I spent like 2 hours in a chatt with someone on sprint.com and they had me do something similar, it was like a ##367# number, and then had me deactivate the phone and reactivate it.

Then they had me do re provisions and such and it worked for like 20 minutes and was suuuper slow, but after a soft reset it was nothing again

Im really hoping its the toweres like everyone else is saying

BTW They probably had you do ##3282# which is a data reprovision but ##786# does a full wipe and restore of epst and reprovision.

[aedon]

ya thats what it was. I knew it started with a 3 lol

and Im chatting again and its ##3282#
But ya.. I was on wifi earlier to my home router and it was working just fine..

so idk. Ima try your recomendation here and see what happens

[aedon]

Originally Posted by horndoctor

Wirelessly posted (htc Pocket PC: Mozilla/4.0 (compatible; MSIE 6.0; Windows CE; IEMobile 8.12; MSIEMobile6.0) Sprint T7380)

It very well could be. I'd say if what I suggested doesn't help then you've got a hardware problem or it's on Sprint's end. You might try a different radio although you said calls and everything else worked ok.

ya.. its just data thats flaky. So idk.. and I was on 6.1 to test it and the radio is 1.9 or something like that and I just flashed an energy rom with is on the current 2.32....

So Im not convinced it would be a radio, I was looking around on that too


And Im currently in another chatt with sprint and "assure" me that there is no tower related issues in my area

[eric12341]

Originally Posted by aedon

ya.. its just data thats flaky. So idk.. and I was on 6.1 to test it and the radio is 1.9 or something like that and I just flashed an energy rom with is on the current 2.32....

So Im not convinced it would be a radio, I was looking around on that too


And Im currently in another chatt with sprint and "assure" me that there is no tower related issues in my area

yea of course normal sprint tech is not going to admit there's an issue,often times u have to either goto the store or call advanced tech to get them to admit it. or u can go on the sprint community site and PM someone named jellybean91, she's very honest when it comes to tower issues.

[aedon]

Originally Posted by eric12341

yea of course normal sprint tech is not going to admit there's an issue,often times u have to either goto the store or call advanced tech to get them to admit it. or u can go on the sprint community site and PM someone named jellybean91, she's very honest when it comes to tower issues.

ya, im on the phone now lol. i'll keep jellybeans in mind tho. thanks