My TP2 won't start up with data connection automatically

[BullyDawg]

Every time I turn on my TP2 or soft-reset, my data network connection disappears. I can make calls, but get a data failure. If I go into "Data Connections", only "My Work" is listed. If I go into "Advanced" tab from there and press "Select Networks", my regular data connection is there ("Verizon Wireless"). I can then back out and turn on the data.

Kind of a pain in the a$$ to do that every time, though!

Anyone have any ideas on getting my TP2 to start up with a data connection active?

[SweetBearCub]

Wow, that sounds really annoying.

I'm not a VZW genius, but I'm happy to take a shot at this. Mind trying some troubleshooting to help me help you?

1) I have my TP2 set to load my IE home page on startup, so that a data connection is ready to go ASAP. I did that by putting a shortcut to IE in my Windows\StartUp folder with Total Commander. Does that help you, or do you still get a data call failure with that?

2) Is the bug still present after soft or hard resets?

3) I'm not up to speed on VZW, but last I knew they had a *228 activation system you could call into and use to get your phone re-programmed. Have you tried that? If it helps, I *think* there is a way to back up those settings, though I'm not sure how.

4) Are you still running a stock ROM? If not, it could possibly be the case that there is a bug in whatever custom ROM you're running, and maybe a Task 29 (complete internal flash ROM wipe) and reflash will help?

Good luck!

Originally Posted by BullyDawg

Every time I turn on my TP2 or soft-reset, my data network connection disappears. I can make calls, but get a data failure. If I go into "Data Connections", only "My Work" is listed. If I go into "Advanced" tab from there and press "Select Networks", my regular data connection is there ("Verizon Wireless"). I can then back out and turn on the data.

Kind of a pain in the a$$ to do that every time, though!

Anyone have any ideas on getting my TP2 to start up with a data connection active?

[BullyDawg]

Originally Posted by SweetBearCub

Wow, that sounds really annoying.

I'm not a VZW genius, but I'm happy to take a shot at this. Mind trying some troubleshooting to help me help you?

1) I have my TP2 set to load my IE home page on startup, so that a data connection is ready to go ASAP. I did that by putting a shortcut to IE in my Windows\StartUp folder with Total Commander. Does that help you, or do you still get a data call failure with that?

2) Is the bug still present after soft or hard resets?

3) I'm not up to speed on VZW, but last I knew they had a *228 activation system you could call into and use to get your phone re-programmed. Have you tried that? If it helps, I *think* there is a way to back up those settings, though I'm not sure how.

4) Are you still running a stock ROM? If not, it could possibly be the case that there is a bug in whatever custom ROM you're running, and maybe a Task 29 (complete internal flash ROM wipe) and reflash will help?

Good luck!

Thanks Sweet Bear Cub. To answer your q's:

1) Still get a data error unless I go through the listed steps.
2) Yes.
3) Still present after several *228 activations.
4) Stock rom -- VzW's MR2 (WM6.5/Sense 2.5).

Would sure like to avoid a hard-reset. (I'm not sure it's THAT much of a pain!)

Problem seemed to start after a recent trip where I used my TP2 on a flight to access Wi-Fi. It kept bugging me with network connection errors until I went into Airplane mode and then Wi-Fi. (I have since returned Wi-Fi to disabled as a battery saver).

[SweetBearCub]

Hmm. I don't see the correlation between you switching to WiFi one day and then having this bug start. But, with Windows Mobile, anything is possible..

I had an idea. On more recent Sprint WinMo phones, there is a (non-standard/non-stock) service that HTC & maybe Sprint added, its function is to revert any changes to the Connections area. I have no idea if it exists on your phone, but it might be worth checking.

Try this:

1) With a registry editor, go to: [HKLM\Services\CMGuardian] (It may be misspelled as CMGaurdian)
2) Create a new DWORD value called "Flags" and set the value data to "4". If it is already there then.. hmmm.
3) Wait 2 full minutes. Windows Mobile does not always commit registry edits right away, and if you soft-reset before they are committed, they will be lost. After 2 minutes, soft reset.

If the problem recurs, try going into the Connections settings area to fix it, then wait 2 minutes (like you did after you edited the registrty) and soft-rest. After that, does the error still happen?

[BullyDawg]

Originally Posted by SweetBearCub

Hmm. I don't see the correlation between you switching to WiFi one day and then having this bug start. But, with Windows Mobile, anything is possible..

I had an idea. On more recent Sprint WinMo phones, there is a (non-standard/non-stock) service that HTC & maybe Sprint added, its function is to revert any changes to the Connections area. I have no idea if it exists on your phone, but it might be worth checking.

Try this:

1) With a registry editor, go to: [HKLM\Services\CMGuardian] (It may be misspelled as CMGaurdian)
2) Create a new DWORD value called "Flags" and set the value data to "4". If it is already there then.. hmmm.
3) Wait 2 full minutes. Windows Mobile does not always commit registry edits right away, and if you soft-reset before they are committed, they will be lost. After 2 minutes, soft reset.

If the problem recurs, try going into the Connections settings area to fix it, then wait 2 minutes (like you did after you edited the registrty) and soft-rest. After that, does the error still happen?

The Registry fix worked! (For now at least.) What was the effect of the Flags/4?

THANKS A MILLION! SweetBearCub rocks!

[SweetBearCub]

Originally Posted by BullyDawg

The Registry fix worked! (For now at least.) What was the effect of the Flags/4?

THANKS A MILLION! SweetBearCub rocks!

Flags/4 sets the service to Manual or Disabled, I forget which, instead of Automatic.

[eric12341]

well apparently theres a new rom update for VZW people today, try that.