Sprint cooked my phone! :(

[techprincesse]

Okay, I am pissed beyond pissivity. I took my TP2 into a Sprint store tonight for a headphone jack problem. They proceed to tell me I had WATER under my screen, my phone has NEVER been wet or damp ever, it lives in my purse and the casing is in flawless condition. Never had a problem in the 9 months i've had it but just started trying to use a headset with it and it wasnt working. Anywho...

They take it to the back and I hear what sounds like a hairdryer, then then bring it back to me. I asked if that was a hairdryer and the guy says yes. Which I am upset cause I told them it wasnt a wet spot. That didnt fix the little patch of goo under the screen that was visible but didnt impede my use of the touch screen at all. They then tell me the glue around the touchpad is melting into the screen and I must have left the phone in heat, which is another fallacy. I have never let my phone out my sight much less left it anywhere near heat. They go BACK and put the hairdryer on it yet again for a longer time, and when he comes back they tell me the touchscreen STOPPED working and they are ordering me a new phone. The screen is now FUSED permanently to the phone! NO response whatsoever with finger or stylus on any part of the screen at all and I am LIVID! They then tell me that since the glue was already under there it would have failed soon anyway (NOT). So now I have to wait for the new phone to come in, but since I was in the store late after 7pm, the order may not come in til the day after tomorrow. I can't text, open apps or do a damn thing with this phone except pick up and hang up incoming calls. If I want to make a phone call I have to slide it open and use the keyboard which is awkward as all hell.... I'm just pissed I walked in with a fully functioning phone and walked out with a paperweight. *sigh*

I wrote this epic story to ask ONE question... How in the world do I close an app out totally if I can't hit the X in the upper right hand corner? I can't even access the Task manager. Am I doomed?

Help?