Data in Europe

[pringlet]

I'm taking a trip to Asia, do you guys think I should flash a stock Sprint ROM For the trip? I

pt

[MacWilder]

Some folks suggested MightyRom. It's a tough issue, I would certainly want to somehow make sure that your ROM is properly configured. One of the recent posts suggested an APN different from the one I was trying to use. Maybe that would work. The Sprint folks really tried hard to get in contact with me to help, but I was by that time too busy to be able to deal with the issue.

[sjs01]

Originally Posted by MacWilder

Some folks suggested MightyRom. It's a tough issue, I would certainly want to somehow make sure that your ROM is properly configured. One of the recent posts suggested an APN different from the one I was trying to use. Maybe that would work. The Sprint folks really tried hard to get in contact with me to help, but I was by that time too busy to be able to deal with the issue.

Well I am taking a trip to Europe soon, I was going to get a data block on my account because I don't have any international data plan, so I can't really try it, I just thought it might help. Sorry it's too late, I just received my SIM card today. That picture was from the official book I received with my SIM card, titled: "Sprint Worldwide Sprint International SIM Guide"

[MacWilder]

Originally Posted by sjs01

Well I am taking a trip to Europe soon, I was going to get a data block on my account because I don't have any international data plan, so I can't really try it, I just thought it might help. Sorry it's too late, I just received my SIM card today. That picture was from the official book I received with my SIM card, titled: "Sprint Worldwide Sprint International SIM Guide"

You can get the international data plan for quite a reasonable rate, and you only need to keep it active for the actual days you are overseas. Additionally, in my conversations with the Sprint international folks, they offered to refund the data plan charges if I couldn't get it working correctly. So I don't think it's much of a risk in that sense. Before you go, be sure to contact Sprint international and have them authorize the card for the countries and days you will be overseas. Also note the Sprint international help number (not the 888 number). It's a free call from a Sprint phone, and they are willing to call you back on another number if they need to guide you on using the data plan.

[sjs01]

Originally Posted by MacWilder

You can get the international data plan for quite a reasonable rate, and you only need to keep it active for the actual days you are overseas. Additionally, in my conversations with the Sprint international folks, they offered to refund the data plan charges if I couldn't get it working correctly. So I don't think it's much of a risk in that sense. Before you go, be sure to contact Sprint international and have them authorize the card for the countries and days you will be overseas. Also note the Sprint international help number (not the 888 number). It's a free call from a Sprint phone, and they are willing to call you back on another number if they need to guide you on using the data plan.

Thank you for this, actually did do this, I called because I didn't receive a SIM card with my Touch Pro 2 and asked about that data plan, but it was cancelled on the 11th and I can no longer add it to my account otherwise I would have. Before I go though I will call to make sure the card is authorized well I'm there.

[MacWilder]

You can't add the data plan? I have the Zero plan and they initially said that the couldn't add the data plan. But I persisted for a while, and they finally figured out how to add it although at a somewhat higher cost. Also, when you call up to get assistance, try to talk them into giving you an upper tier technician. A fair number of the lower tier technicians just try to get rid of you by saying anything that'll convince you to go away.

[eryeal]

Just an FYI - I'm currently in Switzerland with TP2/Sprint and have no issues with international data working, but I am on a Stock ROM.

[MacWilder]

Thank you for that information, which is very helpful. Could you check at some point and tell me:

1) What carrier are you using. (For example, Sunrise or Swisscom Mobile). Usually it states that at the top of the main page.

2) If you go Menu/Settings/Connections/Connections (Yes a sub-folder with the same name, connections, as the main folder) under "Modems", do you see a Modem in addition to "Sprint"? If you do, whereas you will see #777 as the number for Sprint, you would see another labeled modem with a "Number" (actually an APN) that seems like a website--something like gssnint.nexteldatal.net or maybe cinet.spcs) Do you see anything like that? If so, what is it? Also in that same Connections Folder under Advanced, is "Use Dialing Rules" checked? If so, which location is selected for "where you are dialing from"?

3) Finally, under settings/connections/Advanced Network, is PAP or CHAP authorization selected? What CSD Line type is selected and is the Connection Element "Transparent" or Non-Transparent"?

I would really appreciate if you could help with this. I don't think it should take more than a moment or two to check this out.

[eryeal]

1) Swisscom
2) I went to Menu / Settings / Connections / Connections, but I don't see an option to go under "Modems". When I get to that screen, I have two tabs at the bottom - Tasks and Advanced. On that screen itself, I have two categories (Sprint and My Work Network), and then options to add / set up / manage existing). USE DIALING RULES under Advanced is not checked.
3) PAP, CSD Line Type is 9600 bps(v.32), and it is Non-Transparent.

Just an FYI this is Stock 6.5 and I did not make any changes at all to the phone, with the only exception calling up Sprint and having them activate international usage. The phone automatically found the network upon landing in Switzerland and DATA worked right away. I was in an area at one time that I did experience a DATA error, but for the most part I haven't had any more errors. My connection option when not in use is 3G.

[eryeal]

Oh and P.S. - don't use the stock weather updates! I was shocked to see those updates were around 300k which is insane to me to transmit a few temperatures and weather type. Cost me about $5 in data just to update the weather.