Data in Europe - Page 2

pringlet · #1 (**permalink**) 07-16-2010, 06:22 PM

I'm taking a trip to Asia, do you guys think I should flash a stock Sprint ROM For the trip? I

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MacWilder · #2 (**permalink**) 07-16-2010, 06:25 PM

Some folks suggested MightyRom. It's a tough issue, I would certainly want to somehow make sure that your ROM is properly configured. One of the recent posts suggested an APN different from the one I was trying to use. Maybe that would work. The Sprint folks really tried hard to get in contact with me to help, but I was by that time too busy to be able to deal with the issue.

sjs01 · #3 (**permalink**) 07-16-2010, 06:33 PM

Quote:

Originally Posted by MacWilder

Some folks suggested MightyRom. It's a tough issue, I would certainly want to somehow make sure that your ROM is properly configured. One of the recent posts suggested an APN different from the one I was trying to use. Maybe that would work. The Sprint folks really tried hard to get in contact with me to help, but I was by that time too busy to be able to deal with the issue.

Well I am taking a trip to Europe soon, I was going to get a data block on my account because I don't have any international data plan, so I can't really try it, I just thought it might help. Sorry it's too late, I just received my SIM card today. That picture was from the official book I received with my SIM card, titled: "Sprint Worldwide Sprint International SIM Guide"

MacWilder · #4 (**permalink**) 07-16-2010, 06:38 PM

Quote:

Originally Posted by sjs01

Well I am taking a trip to Europe soon, I was going to get a data block on my account because I don't have any international data plan, so I can't really try it, I just thought it might help. Sorry it's too late, I just received my SIM card today. That picture was from the official book I received with my SIM card, titled: "Sprint Worldwide Sprint International SIM Guide"

You can get the international data plan for quite a reasonable rate, and you only need to keep it active for the actual days you are overseas. Additionally, in my conversations with the Sprint international folks, they offered to refund the data plan charges if I couldn't get it working correctly. So I don't think it's much of a risk in that sense. Before you go, be sure to contact Sprint international and have them authorize the card for the countries and days you will be overseas. Also note the Sprint international help number (not the 888 number). It's a free call from a Sprint phone, and they are willing to call you back on another number if they need to guide you on using the data plan.

sjs01 · #5 (**permalink**) 07-16-2010, 06:42 PM

Quote:

Originally Posted by MacWilder

You can get the international data plan for quite a reasonable rate, and you only need to keep it active for the actual days you are overseas. Additionally, in my conversations with the Sprint international folks, they offered to refund the data plan charges if I couldn't get it working correctly. So I don't think it's much of a risk in that sense. Before you go, be sure to contact Sprint international and have them authorize the card for the countries and days you will be overseas. Also note the Sprint international help number (not the 888 number). It's a free call from a Sprint phone, and they are willing to call you back on another number if they need to guide you on using the data plan.

Thank you for this, actually did do this, I called because I didn't receive a SIM card with my Touch Pro 2 and asked about that data plan, but it was cancelled on the 11th and I can no longer add it to my account otherwise I would have. Before I go though I will call to make sure the card is authorized well I'm there.

MacWilder · #6 (**permalink**) 07-16-2010, 06:49 PM

You can't add the data plan? I have the Zero plan and they initially said that the couldn't add the data plan. But I persisted for a while, and they finally figured out how to add it although at a somewhat higher cost. Also, when you call up to get assistance, try to talk them into giving you an upper tier technician. A fair number of the lower tier technicians just try to get rid of you by saying anything that'll convince you to go away.

jerryyyyy · #7 (**permalink**) 07-17-2010, 06:45 PM

OK, I called them at: Inside USA: 1-888-226-7212.

Unlimited data is cancelled. This is the pricing from their web site confirmed by them (for France):

Voice Pricing: $1.29/minute
Data Pricing: $0.016/KB ($16 a MB).
Text Pricing: Send: $0.50/recipient; Recv'd: $0.05/msg

Looks like no more Skype, but I can check e-mail.

A pain, guess there were too many like me using Mobile Skype rather than their voice plan....

MacWilder · #8 (**permalink**) 07-17-2010, 07:06 PM

I believe you. It's terrible. One of the reasons I stayed with Sprint was because of that pricing plan. Verizon had a similar plan and is retaining it. As others have pointed out, you can get absolutely killed without even knowing it on data plans. I suggest that everybody concerned should complain loudly. I personally am considering dropping Sprint and refusing to pay any penalty on the grounds that they know longer offer the feature of importance to me.

aiiee · #9 (**permalink**) 07-17-2010, 07:20 PM

Quote:

Originally Posted by MacWilder

I believe you. It's terrible. One of the reasons I stayed with Sprint was because of that pricing plan. Verizon had a similar plan and is retaining it. As others have pointed out, you can get absolutely killed without even knowing it on data plans. I suggest that everybody concerned should complain loudly. I personally am considering dropping Sprint and refusing to pay any penalty on the grounds that they know longer offer the feature of importance to me.

That's an excellent argument. You signed up based on their offerings, you signed a contract, based on the state of the offerings at that time. They changed the offerings, I would think that nullifies the contract. I'd like to find out here if you try it.

jerryyyyy · #10 (**permalink**) 07-18-2010, 03:30 PM

Quote:

Originally Posted by aiiee

That's an excellent argument. You signed up based on their offerings, you signed a contract, based on the state of the offerings at that time. They changed the offerings, I would think that nullifies the contract. I'd like to find out here if you try it.

When I called and verified they sent me a customer evaluation e-mail which I filled out something like this:

The only reason I stuck with Sprint is the Quad band capability of this phone since I travel to Europe a lot. If you are charged $16/MB I noticed that this month alone, with no tethering etc. I have used a measly 2MB in 7 days probably just checking a few mails and the default weather application... well that would be $32.