Data in Europe

[aiiee]

Originally Posted by MacWilder

I believe you. It's terrible. One of the reasons I stayed with Sprint was because of that pricing plan. Verizon had a similar plan and is retaining it. As others have pointed out, you can get absolutely killed without even knowing it on data plans. I suggest that everybody concerned should complain loudly. I personally am considering dropping Sprint and refusing to pay any penalty on the grounds that they know longer offer the feature of importance to me.

That's an excellent argument. You signed up based on their offerings, you signed a contract, based on the state of the offerings at that time. They changed the offerings, I would think that nullifies the contract. I'd like to find out here if you try it.

[jerryyyyy]

Originally Posted by aiiee

That's an excellent argument. You signed up based on their offerings, you signed a contract, based on the state of the offerings at that time. They changed the offerings, I would think that nullifies the contract. I'd like to find out here if you try it.

When I called and verified they sent me a customer evaluation e-mail which I filled out something like this:

The only reason I stuck with Sprint is the Quad band capability of this phone since I travel to Europe a lot. If you are charged $16/MB I noticed that this month alone, with no tethering etc. I have used a measly 2MB in 7 days probably just checking a few mails and the default weather application... well that would be $32.

[MacWilder]

Originally Posted by jerryyyyy

When I called and verified they sent me a customer evaluation e-mail which I filled out something like this:

The only reason I stuck with Sprint is the Quad band capability of this phone since I travel to Europe a lot. If you are charged $16/MB I noticed that this month alone, with no tethering etc. I have used a measly 2MB in 7 days probably just checking a few mails and the default weather application... well that would be $32.

That's the problem with the current system. When you make a phone call for 10 minutes, you know contemporaneously the charges. Thus if you talk 10 minutes @ $1.45 a minute, you are going to be charged $14.50 (plus a host of taxes, fees, etc.) But with data, you have no idea. What does it cost to check one's stock portfolio? No idea. Diddo the weather. Also there is no auditing possibility as there is with phone conversations. If they charge you for a 20 min. phone conversation when you only talked 10 minutes, you can spot the error and you can complain. If they charge you for 2 megs when you only used 1 meg, you have no way of checking as you have no way of determining what you used. It's just an invitation to theft. That's not an empty issue either. One hears continually of cases where somebody hardly ever used data and found a charge for $200 on their bill.