Will Sprint Cover this?

orbxx7 · #1 (**permalink**) 06-20-2010, 11:19 PM

my touch pro 2's screen/glass got cracked at work and it looks like a cracked mirror or windshield. does anyone know if sprint would fix this? i have insurance for it but only the 4$/ month one since i used up 3 claims from asurion. if it doesnt, then should i even be paying for insurance?

thanks in advance

**nrfitchett4** · #2 (**permalink**) 06-20-2010, 11:22 PM

a little hard on phones???
If you've used up your 3 phones through asurion, then I don't know. I think the other part only covers manufacturer defect.

**tmz** · #3 (**permalink**) 06-20-2010, 11:23 PM

Quote:

Originally Posted by orbxx7

my touch pro 2's screen/glass got cracked at work and it looks like a cracked mirror or windshield. does anyone know if sprint would fix this? i have insurance for it but only the 4$/ month one since i used up 3 claims from asurion. if it doesnt, then should i even be paying for insurance?

thanks in advance

No....You have to make a claim with asurion & if you have 3 claims your out of luck... sorry

**Wesley762** · #4 (**permalink**) 06-20-2010, 11:31 PM

Touch Pro 2's are going pretty cheap now, seen good units going for 150.00 to 175.00. that might be a better route.

Padron26 · #5 (**permalink**) 06-21-2010, 03:22 AM

Quote:

Originally Posted by Wesley762

Touch Pro 2's are going pretty cheap now, seen good units going for 150.00 to 175.00. that might be a better route.

it seems like this would be a good route for you, especially after 3 insurance claims.
buy one for 150-175 and use it for parts, as long as you don't break the same part.

Sgabert · #6 (**permalink**) 06-21-2010, 08:38 AM

I'm with you guys. A birthday party got a bit too crazy this weekend and well... in the morning there were a total of 6 cracks across my screen. It does not effect the functionality of the phone, just a cosmetic thing. and I don't have insurance either

**drewcam888** · #7 (**permalink**) 06-21-2010, 11:03 AM

buy a screen on ebay and try to replace it yourself

mavblues · #8 (**permalink**) 06-29-2010, 10:09 AM

Hi guys,

In the same boat. My wife cracked the screen on her TP2. We pay the $7/month for TEP insurance.

Should I go to a repair store and see if they'll fix it, or go through Asurion? I'm confused about who covers what.

Also, will there be a $50 (or $100) charge?

TIA

**Wesley762** · #9 (**permalink**) 06-29-2010, 11:24 AM

Quote:

Originally Posted by mavblues

Hi guys,

In the same boat. My wife cracked the screen on her TP2. We pay the $7/month for TEP insurance.

Should I go to a repair store and see if they'll fix it, or go through Asurion? I'm confused about who covers what.

Also, will there be a $50 (or $100) charge?

TIA

I am pretty sure that it's $100 through Asurion, personally I don't get the Insurance as I don't think I have ever destroyed any of my phone's. Now my Wife is a whole different story lol. You could try and take it to a one of the repair stores but I don't think they are going to warranty a cracked screen thats why you have Insurance.

orbxx7 · #10 (**permalink**) 06-29-2010, 06:55 PM

Quote:

Originally Posted by mavblues

Hi guys,

In the same boat. My wife cracked the screen on her TP2. We pay the $7/month for TEP insurance.

Should I go to a repair store and see if they'll fix it, or go through Asurion? I'm confused about who covers what.

Also, will there be a $50 (or $100) charge?

TIA

because you have the $7/month TEP, you have a better chance. just take it in to the nearest sprint repair store and good luck.