Trouble with 6.5

soulsurvivor82 · #1 (**permalink**) 05-13-2010, 03:29 PM

Ever since i updated to 6.5 for my tp2 its been freezing up and now it doesn't come out of sleep mode. Gotta replacement at the store, which had the 6.5 pre-installed, and im still having the same sleep mode error. Anyone know how to fix this issue?

**darren.wlsn1** · #2 (**permalink**) 05-13-2010, 03:35 PM

Quote:

Originally Posted by soulsurvivor82

Ever since i updated to 6.5 for my tp2 its been freezing up and now it doesn't come out of sleep mode. Gotta replacement at the store, which had the 6.5 pre-installed, and im still having the same sleep mode error. Anyone know how to fix this issue?

wrong place to ask(tp2 forum) but have you cleared storage? start/settings/system

soulsurvivor82 · #3 (**permalink**) 05-13-2010, 03:38 PM

my bad, first time doing a thread here. No i didnt clear the storage because i just got a replacement phone today.

**darren.wlsn1** · #4 (**permalink**) 05-13-2010, 03:47 PM

Quote:

Originally Posted by soulsurvivor82

my bad, first time doing a thread here. No i didnt clear the storage because i just got a replacement phone today.

np bro, i always clear storage first thing on all new/refurb ppc's. try that and see if it changes anything.

soulsurvivor82 · #5 (**permalink**) 05-13-2010, 04:00 PM

ok i will try that...thanks

soulsurvivor82 · #6 (**permalink**) 05-13-2010, 04:25 PM

tried the clearing of the storage and its still giving me the same problems

**darren.wlsn1** · #7 (**permalink**) 05-13-2010, 04:28 PM

Quote:

Originally Posted by soulsurvivor82

tried the clearing of the storage and its still giving me the same problems

hmmmm, new phone time i think, nothing is installed i guess? you could always unlock and try custom rom but sounds like hardware issue.

soulsurvivor82 · #8 (**permalink**) 05-13-2010, 04:32 PM

ok i will see what the store says. They escalated the issue, thanks anyway

**darren.wlsn1** · #9 (**permalink**) 05-13-2010, 04:34 PM

Quote:

Originally Posted by soulsurvivor82

ok i will see what the store says. They escalated the issue, thanks anyway

lol @ escalated the issue, try the phone at store if you can and when new one comes send it to store and try that one.

DaveTN · #10 (**permalink**) 05-13-2010, 04:43 PM

Try taking out the micoSD card or swapping it with another one. In some cases, a bad SD card can cause problems like that. Happened to me before on my TP1.
SInce you are on your second phone, I figured I'd look at something that could be common between both phones. Also, I have been having some problems with my TP2 whenever it is in its belt holster that has a magnetic flap. If I carry it in my pocket, no problem. In the holster, I get some freezups.

Hope that helps some.

David