HTC Touch Pro 2 Battery Life (Verizon)

[LinkRS]

Originally Posted by D/\SH

def sounds like it is a problem with the phone itself, hows your signal strength in your area also? low signal for long periods of time can cause the phone to heat up some and drain battery since always looking for new towers if under 3 bars. i would bring it in and tell them whats going on and in your notes they should have something on the battery that they gave you and see if they can replace. the stock rom i personally ran for a couple day on both 6.1 (almost 2 months until hardspl came out)and 6.5 when that was released for a couple days and experienced great battery life for stock on both.... keep us informed on what goes on if you decide to go in and get that fixed.

Hi Dash,

Thanks again I called Verizon today, and they are shipping me a second battery replacement, and a phone replacement. I will post back here when I get it on Monday. I should know within a few hours if the problem persists.

Rich S.

[LinkRS]

Originally Posted by LinkRS

Hi Everyone,

I have spent the past 2 weeks searching for information on battery life isssues with the Verizon HTC Touch Pro 2, and my searches have led me to this site (it has massive potential ). After going through several pages of search results, I was not able to find any information on my questions, so I decided to make a new thread. I apologize in advance if it is duplicated

I got my TP2 in February, and immediatly installed the official Verizon WM 6.5 ROM, so I have no expereince with my devise using WM 6.1. The first thing I noticed after my ROM upgrade, that the battery life is atrocious. I would get approx 5 hours of light use, or 8 hours of standby before the battery was less than 10% charge. As this is not my first WM device, I am very diligent about closeing apps when I am not using them, so the only thing I have running is the default HTC apps (which do not show up in Task Manager), Data is off and Wi-Fi is off. During these rapid drain periods, the back of the phone is warm to the touch, so I know the phone is doing something. After putting up with this for a week (I ended up turning the phone off most days leading up to the first week, which actually makes the problem worse), I called up Verizon. They told me to take my phone to a Verizon store, where they could "test my battery." So, I took it to a store, and they did not have a battery tester, so they ordered me a new battery. Ironically the next day (at this point, my phone had been left on (not shut off), and discharged and recharged a few times) the phone when all night, and stayed at 100% (on standby). After 3 days of light use, the battery was down to 80% when I got the new battery. So, I swapped the battery. The problem returned

After a few days of charge and discharge, the new battery started to work as well. So, I swapped the old battery back in to test, and the same problem, no battery life. Each time, if I let the battery drain and then recharge a couple times, the battery life will eventually improve. However, this conditioning period seems to be necessary every time the phone is shut off (or the battery is removed). Once the battery life is normal, leaving it on standby, I can go almost 4 days before I have to charge it.

Is this normal behavour for WM 6.5 ROM, does anyone have any ideas or information on this? It is very frustrating, but I do know that it is not the battery, as it does it with both the stock HTC battery, and the replacement from Verizon (I have sent one back now, so I only have 1).

Any ideas? Thanks!

Rich S.

Hi Everyone,

A quick update. I called Verizon last week, and the tech decided to replace my TP2 & the battery again, and I recieived both yesterday (Monday). They sent me a refurbished TP2 (With noticiable scratches on the back near the camera, that is only seen when the back is off), and a new HTC extended battery (Whoo Hoo, a free upgrade). So far, this seems to have fixed my problem. After heavy use (for me) setting up the TP2 Monday night, I still had 90% battery life by the time I got home (approx 1800 MDT) which is exactly 24 hours from when I took it off the charger. My original phone (after a purposeful shut off to manifest the problems), was dead this morning and had not been touched since 1800 MDT yesterday (on standby). The only caveat here now, is I don't know how much more battery life the extended battery provides, but I would imagine that given equal amounts of time, even the extended battery would show noticable drain if the standard battery had died. Any thoughts! Thanks!

Rich S.

[grandmasattack]

I also have the Verizon Touch Pro 2 and I feel that my battery is very good. Normally it is well above 50 or 60% every night after moderate to heavy usage. And by that I mean talking on the phone for less than 20 minutes(who really talks on their phone these days), installing multiple cabs, using the internet for an hour or so, and probably sending 100-200 text messages. About an hour of messing around too. Just changing settings and messing around.

I first got my phone and it was running 6.1. I plugged it in without even turning it on and left it charging for over 24 hours. I turned the phone on, upgraded to 6.5 using the official rom from the website and left it charging another 24 hours or so. I then took it to the store and had it activated(my previous contract with Sprint didn't end until this time). Ever since then I have always kept it on all day. Every night I put it on the charger regardless of the charge level.

I know that they say lithium ion batteries don't have the charge level thing where you have to charge it for so long to get the "true" level of the battery, but I think it still helps. My original touch pro had horrible battery life. It would be down to 40 or 50% after only being turned on for 4 or 5 hours with low usage. I think it was because I got the phone out of the box, charged it for less than 10 minutes, and then used it until the battery was almost dead.

I guess what I'm trying to say from all of this is that you should charge your phone for at least 12 hours, if not 24 when you first get it. It couldn't hurt to try right?

[shawn43]

Buy another OEM battery, a usb battery charger that you can charge the phone and and an extra battery at the same time, low the backlight at 40 when using battery power. That's what I do on same Verizon TP2. Keep text for the whole morning, 4% power off.

[anthonynoahan]

The HTC Touch Pro 2 batteries are manufactured and designed specifically for the HTC Touch Pro 2 to provide accurate and reliable power. These batteries allow us to extend the battery life of our cell phone when used as a spare. Or , If our cell phones battery no longer holds as much charge, use the battery as a replacement. After all is only good when it has battery power. Please produce some more latest updates regarding the task.