[LinkRS]

Originally Posted by LinkRS

Hi Everyone,

I have spent the past 2 weeks searching for information on battery life isssues with the Verizon HTC Touch Pro 2, and my searches have led me to this site (it has massive potential ). After going through several pages of search results, I was not able to find any information on my questions, so I decided to make a new thread. I apologize in advance if it is duplicated

I got my TP2 in February, and immediatly installed the official Verizon WM 6.5 ROM, so I have no expereince with my devise using WM 6.1. The first thing I noticed after my ROM upgrade, that the battery life is atrocious. I would get approx 5 hours of light use, or 8 hours of standby before the battery was less than 10% charge. As this is not my first WM device, I am very diligent about closeing apps when I am not using them, so the only thing I have running is the default HTC apps (which do not show up in Task Manager), Data is off and Wi-Fi is off. During these rapid drain periods, the back of the phone is warm to the touch, so I know the phone is doing something. After putting up with this for a week (I ended up turning the phone off most days leading up to the first week, which actually makes the problem worse), I called up Verizon. They told me to take my phone to a Verizon store, where they could "test my battery." So, I took it to a store, and they did not have a battery tester, so they ordered me a new battery. Ironically the next day (at this point, my phone had been left on (not shut off), and discharged and recharged a few times) the phone when all night, and stayed at 100% (on standby). After 3 days of light use, the battery was down to 80% when I got the new battery. So, I swapped the battery. The problem returned

After a few days of charge and discharge, the new battery started to work as well. So, I swapped the old battery back in to test, and the same problem, no battery life. Each time, if I let the battery drain and then recharge a couple times, the battery life will eventually improve. However, this conditioning period seems to be necessary every time the phone is shut off (or the battery is removed). Once the battery life is normal, leaving it on standby, I can go almost 4 days before I have to charge it.

Is this normal behavour for WM 6.5 ROM, does anyone have any ideas or information on this? It is very frustrating, but I do know that it is not the battery, as it does it with both the stock HTC battery, and the replacement from Verizon (I have sent one back now, so I only have 1).

Any ideas? Thanks!

Rich S.

Hi Everyone,

A quick update. I called Verizon last week, and the tech decided to replace my TP2 & the battery again, and I recieived both yesterday (Monday). They sent me a refurbished TP2 (With noticiable scratches on the back near the camera, that is only seen when the back is off), and a new HTC extended battery (Whoo Hoo, a free upgrade). So far, this seems to have fixed my problem. After heavy use (for me) setting up the TP2 Monday night, I still had 90% battery life by the time I got home (approx 1800 MDT) which is exactly 24 hours from when I took it off the charger. My original phone (after a purposeful shut off to manifest the problems), was dead this morning and had not been touched since 1800 MDT yesterday (on standby). The only caveat here now, is I don't know how much more battery life the extended battery provides, but I would imagine that given equal amounts of time, even the extended battery would show noticable drain if the standard battery had died. Any thoughts! Thanks!

Rich S.