Flashed phone many times, now can't authenticate phone?

[NCX Designs]

Originally Posted by websurf

It just happened to me now. i was so scare and then feel relief after reading this thread.

May i ask how do you deactivate and reactivate the phone? Do you do it by yourself or with Verizon's help?

if you can't use the phone to make calls after you do a Provision for your carrier (if its included with the custom rom your using), you have to call Verizon and have them send a security update to the phone, after the rep did it for me, i was able to immediately use it.

Step 1: Try to provision it (if that doesn't work try step 2)
Step 2: Try dialing #228 (this also activates the phone) (this sends an update to the phone) doesn't work? try step 3
Step 3: Contact Verizon and tell them that you can't authenticate your phone after a hardreset (do NOT say anything beyond that or you could get yourself in hot water, i wouldn't risk it)