Quote:
Originally Posted by websurf
It just happened to me now. i was so scare and then feel relief after reading this thread.
May i ask how do you deactivate and reactivate the phone? Do you do it by yourself or with Verizon's help?
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if you can't use the phone to make calls after you do a Provision for your carrier (if its included with the custom rom your using), you have to call Verizon and have them send a security update to the phone, after the rep did it for me, i was able to immediately use it.
Step 1: Try to provision it (if that doesn't work try step 2)
Step 2: Try dialing
#228 (this also activates the phone) (this sends an update to the phone) doesn't work? try step 3
Step 3: Contact Verizon and tell them that you can't authenticate your phone after a hardreset (do NOT say anything beyond that or you could get yourself in hot water, i wouldn't risk it)