All Around Internet Problem: Are You Experiencing This?

[myhollowworld2]

Originally Posted by In The Office

I will say this about my attempts thus far to fix this issue with Sprint's assistance: I am sadly reminded of how intensely challenging it often is to deal with Sprint's customer service. The inconsistency of information provided by one rep to the next is (and yet isn't) surprising. And their inability to diagnose the problem is truly frustrating.

What a pain.

Prediction: They will eventually need to change my vision user name in order to reset the entire data connection.

Follow the link as provided by Taishou, follow the instructions and give that shot. It seems to be working for me.

[myhollowworld2]

Wow. This DOES work. It's a little slower than my normal tether speed, and hangs a bit, but it's much more stable. I hope this continues to work, and THANK YOU for finding and sharing this.

Originally Posted by Taishou

I was wondering if this was a DNS issue as well, and for kicks I put in google's public DNS (I didn't even know they offered it! Google really is taking over the world) and as of right now I am tethered and able to open multiple pages without any issues. Will keep using and see if anything changes. hmmm I can't post a link due to post count.

copy paste should work:

code.google.com/speed/public-dns/docs/using.html

[myhollowworld2]

This is also confirmed working on my laptop with Windows7. It took a few moments for it to connect to the internet, but it's been stable in connection

[Taishou]

Nice to hear it works for you too, hopefully for others as well... I guess Sprint was/is doing something to their network... only drawback with this solution is that there is no way to really know when the Sprint network will be back to normal..

[garage_man]

I have a Verizon TP2 and i am seeing the same issues. I normally got a 1.0-1.5 MB connection. As of lately i have been seeing 100-300KB/s. This would not be a issue if it wasn't my main internet. I think it says it is in the EVDO network, but it isn't. This page too about 45 seconds to load. 43 more than normal.

EDIT: Forgot to say it will connect to the "fast" network, but it doesn't last long. I have to keep the connection alive the whole time.

[Taishou]

Originally Posted by garage_man

I have a Verizon TP2 and i am seeing the same issues. I normally got a 1.0-1.5 MB connection. As of lately i have been seeing 100-300KB/s. This would not be a issue if it wasn't my main internet. I think it says it is in the EVDO network, but it isn't. This page too about 45 seconds to load. 43 more than normal.

EDIT: Forgot to say it will connect to the "fast" network, but it doesn't last long. I have to keep the connection alive the whole time.

Did you try editing DNS on your network connection with google's public DNS?

[In The Office]

FWIW, I did a had reset on my Sprint stock rom TP2 last night and it fixed the issue immediately.

It was the one solution I didn't want to use given the annoyance of resetting everything on my phone. But given that Sprint had ZERO explanation for what this happened, it seemed to ultimately be the only solution.

And so I am back on the mobile air.

Breathe.

Breathe in the air.

Don't be afraid to care.

Best,
Ito

[Taishou]

Also FWIW, I tethered to my workstation mid-afternoon without using Google's Public DNS and internet is working fine. Seems like the issue may have gone away?

[marksatx23]

Same thing happening here on my XP Pro machine.. and I know it was working fine 3 weeks ago.. Welcome to Sprint!

[Taishou]

Have you been able to change the DNS settings as described earlier in the thread?