Overseas problem: Phone keeps on adding "1" dial prefix

[selphie]

Hi guys,

Just got my new Sprint HTC Touch Pro 2, with WM6.1
It's been unlocked and I am using it in Australia. The phone recognizes my pre-paid vodafone AU simcard.

I've managed to import my contact list into this phone.
Cellphone numbers in Australia are in this format: 04-12345678
However when I try to dial, it adds a "1" to the number, so it becomes 10412345678
I do not know why it does that, but I did some googling and found that North American numbers by default have a "1" prefix.
If I call the number 1514, which is the pre-paid balance infonumber, it works!
I can also receive calls without any problem. And the caller number shows correctly: 09-87654321. But if I reply the call, it dials 10987654321.
This leaves me to think that it doesn't like a number unless it starts with 1xxxx.

So what can I do? I've tried the following:
1) manually typing in the number 0412345678 instead of using address book, but it still dials 10412345678 when I press the call button.
2) changing Settings -> System -> Regional Settings -> English (Australia), then reboot. Still same problem.
3) went through all the options under Settings -> Personal -> Phone, but nothing there that allows me to set or change dialing prefix.

Suggesstions, guys?

[drizztzou]

I did not have this problem.

[austin420]

from inside the dialer use the menu button. it may be under options or it may be under its own options like global dialing or plus code dialing options.

[steveoski]

on most roms you should be able to go to start-settings-personal-phone and cange the plus code dialing and the automatic prepend settings to suit your needs. i just disable em but whatever works for you!

[Huggybear]

Yeah, this sounds like an auto prepend issue. I would do what Steveoski suggested. Disable the option and you should be fine.

[fishingmedic]

Selphie, check your PM, I responded.

[isdnmatt]

Push send to bring up the phone, touch menu in the lower right hand corner, scroll down to assisted dialing options, uncheck enable assisted dialing and touch done.... no more +1

[flexx_uno]

U da Man...isdnmatt

[avaya]

Originally Posted by flexx_uno

U da Man...isdnmatt

Can you check your rom version. I can't find that option in the phone menu. I am using one of the MalRom from here.

Thanks,

-Avaya

[selphie]

Anyway the problem was fixed since flashing to any of the custom romsets.

thanks guys!